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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description ServiceMax is a leading asset-centric field service management software which helps companies in maximising the performance of individual assets and differentiate their services. The software offers a 360-degree view of individual assets enabling companies to enhance innovation with every product release, maximize renewals and attach rates of individual contracts. Further, enterprises also get access to contract and warranty management solution to avoid revenue leakage and enhance the growth of their service revenue in an efficient manner. It also ensures commitments of SLA are met on time and eliminate revenue losses, caused by unwarranted free work. The solution helps in the maintenance of optimal inventory listing, improvement of contract margins with renovated parts and in automating return activities. With ServiceMax’s contractor management feature, users can share information with their partners in a secured manner and also get to monitor the services undertaken by their individual partners as well. Businesses around the world are moving to ServiceMax to maintain higher productivity, higher revenue, a better user experience, safer business communications and better performance. Read more ServicePower is an intelligent field service management software provided with the ability to seamlessly define, deploy and manage the workforce at scale. A heap of innovative services delivered by this platform are trusted widely by globally leading companies like GE Appliances, Electrolux, LG, Whirlpool, Costo, and more. ServicePower offers a vast set of interesting features that transform field service experiences with personalised solutions to improve customer service. Enhanced customer engagement facilities offered by the platform lets businesses streamline customer satisfaction levels, revenues, brand reputation and loyalty growth- all at the same time. Users are also equipped with a clever workforce management tool that defines and deploys a blended workforce to lower costs and optimise revenue generation. Moreover, it delivers a simple yet powerful interface, with full AI functionality to adjust and implement prioritised service delivery rules in real-time. Detailed reporting and analysis further enable users to gain universal visibility across multiple organisational processes. Users are also armed with comprehensive information which allows them to enhance operational performance and delivery of services. Read more
Pricing Options
  • Free Trial Not Available
  • ServiceMax Offers Custom plan.
  • Free Trial Not Available
  • ServicePower Offers Custom plan.
SW Score & Breakdown

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    86%
  • Reviews
    82%
  • Momentum
    65%
  • Popularity
    91%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    67%
  • Momentum
    69%
  • Popularity
    86%
SaaSworthy Awards # 5 Fastest Growing # 6 Most Popular
Not Available

Features

Total Features
8 Features
12 Features
Common Features for All
    Analytics (Workforce) Helps you track and analyse the performance of the workforce
    Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
    Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
    Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.
    Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
    Digital Signature A facility to capture digital signature in a secure format
    Document Management Ability to store and manage various information and documents in electronic format.
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Job Scheduling Helps in allocating jobs to the right person at the right time
    Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
    Reporting Sends instant status reports about the task with customer feedback
    Route Optimization Determines the cost efficient route to perform the order
  • + 5 More - Show Less
    • Analytics (Workforce) Helps you track and analyse the performance of the workforce
      Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
      Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
      Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.
      Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
      Digital Signature A facility to capture digital signature in a secure format
      Document Management Ability to store and manage various information and documents in electronic format.
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Job Scheduling Helps in allocating jobs to the right person at the right time
      Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
      Reporting Sends instant status reports about the task with customer feedback
      Route Optimization Determines the cost efficient route to perform the order
  • + 9 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    3.7/5 67 user ratings
    4.2/5 7 user ratings
    Ratings Distribution
    • Excellent

      32.7%
    • Very Good

      31.7%
    • Average

      8.7%
    • Poor

      26%
    • Terrible

      1%
    • Excellent

      42.9%
    • Very Good

      35.7%
    • Average

      21.4%
    • Poor

      0%
    • Terrible

      0%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • ServiceMax Offers Custom plan.
    • Free Trial Not Available
    • ServicePower Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    ServiceMax Custom

    ServicePower Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Return to Service
    + 1 More
    Not Available
    Videos Video Thumbnail
    + 1 More
    Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Pleasanton, California Located in: McLean, VA
    Contact Details

    +1 800 756 4960

    https://www.servicemax.com/

    571.343.5118

    https://www.servicepower.com/

    Social Media Handles

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