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Spacebring

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Overview

Description ServiceChannel is a work order manager that lets users track, manage, and automate work orders across all locations. It helps the facilities management team to manage and maintain work through a single dashboard. In fact, it offers complete visibility into every step associated with the facilities management team and other staff. The software automates the entire work order processes, and helps to track and manage service requests, monitors real-time updates, and provides feedback too. It improves performances, lowers costs and boosts efficiency through the maintenance and repair processes. This software helps the teams to find the right contractor for management. Next, it aids in managing the services that users need in different situations. Besides this, it looks into the automated payment procedures; and analyzes the data and analytics thoroughly. The software comes with a line of features like online and telephone-based service requests, on-site check-ins/check-outs, automated processes, contractor initiated work orders, customized dashboard, Metric-based NTE controls, etc. ServiceChannel willingly supports the facility management teams during every step, right from submission to fulfillment, reviewing, and invoicing processes successfully. Read more InspectAll is a compliance management platform that helps companies and integrated teams to run standardized programs by filing forms, adding necessary photos, tracking assets and gaining insights into their safety and quality process. The software includes intuitive features like canned comments, auto-complete answers and calculated responses that help users to fill forms quickly, without much typing effort. They can also get access to individual procedures, files and standards, which makes it easy to figure out what regulations are needed to be followed. InspectAll comes with an advanced dashboard that enables companies to identify business trends and manage their work accordingly. In addition, it also offers users real-time visibility into important metrics so they can always stay up to date on all the important findings via notifications. With InspectAll, companies can create and customise their own forms which are suitable for individual needs. Furthermore, they can even organise all of their assets, mark geo-locations of assets and tag them with serial numbers, barcodes, QR codes and RFID. Read more
Pricing Options
  • Free Trial Not Available
  • ServiceChannel Offers Custom plan.
  • Free Trial Available
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • Available

Reviews & Ratings

User Rating
4.3/5 325 user ratings
4.5/5 69 user ratings
Rating Distribution
  • Excellent

    49.8%
  • Very Good

    36%
  • Average

    11.1%
  • Poor

    1.2%
  • Terrible

    1.8%
  • Excellent

    59.4%
  • Very Good

    34.8%
  • Average

    4.3%
  • Poor

    1.4%
  • Terrible

    0%
User Sentiments

    Work Order Management, Reporting Features, Preventative Maintenance Module, Ease of Use

    Mobile App Functionality, Customer Support, User Interface Complexity, Slow Response Time

    Not Available
Review Summary

Users applaud ServiceChannel's user-friendly interface, efficient work order management capabilities, and robust reporting and analytics features. Its mobile app enhances field service operations, and integration options extend its functionality. While some users report occasional glitches and a learning curve, overall, ServiceChannel is praised for streamlining communication, improving technician productivity, and enhancing customer satisfaction. Its ability to manage complex service processes and provide real-time visibility is highly valued.

Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • ServiceChannel Offers Custom plan.
  • Free Trial Available
Pricing Plans
Monthly Plans Annual Plans

ServiceChannel Custom

 
View Detailed Pricing
Not Available

Alternatives

 

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Vendor information

Company Details Located in: Pleasanton, California Located in: Atlanta, Georgia
Contact Details

1-800-508-6695

https://servicechannel.com/

678-918-7066

http://www.inspectall.com/

Social Media Handles

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