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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ServiceBox logo
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

WorkWave Service logo
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho FSM logo

Zoho FSM

Field Service Management Software

4.6 7 user ratings

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Overview

Description ServiceBox, that was designed originally for the Plumbing and Heating (HVAC) industry. Over the years it has grown to become a full feature software for service companies of all industries. This Software allow these companies to manage their business workflow of Quoting, Work Orders, Scheduling, Maintenance, Invoicing, Payments, Timesheets and Accounting Integration. Read more Workwave service is a field service management software that seamlessly builds professional websites in minutes and improves your digital presence with Website builder. Workwave provides account management that brings all of your information to one place. From customer history to service information to lead management, users get access to pertinent information, only a few clicks away.The business development feature helps you gather more reviews on impactful social media suits like Facebook, Google, and more. It is a completely hassle-free experience for your customers and this gives them a voice to validate and promote your business. Workwave also provides hassle-free scheduling through its drag and drop framework. You can book an appointment, assign crews, and adjust to changes on the fly within seconds. The dispatch feature provides your employees with optimal travel routes. It helps your business cut costs, save time, and fit more jobs into the day. The mobile app gives technicians instant access to data such as customer information, upcoming appointment details, service history, private notes, billing records, and more. Read more Zoho FSM is a field service solution for managing installations, repairs, and maintenance. It streamlines everything from service requests to invoicing and feedback. With tools for work order management and customer data, it keeps your tasks organized and simple. The dispatch console on Zoho FSM optimizes scheduling with Gantt, Grid, and Calendar views, while live location tracking ensures jobs are assigned to the right agents based on their skills. Scheduled maintenance tools make recurring work orders and service plans effortless, and technicians can update checklists or record data on-site with job sheets. Zoho FSM also streamlines billing by converting work orders into custom invoices through the Zoho Financial Suite. Advanced reporting and intuitive dashboards provide clear insights into performance, helping businesses stay ahead. Plus, the mobile app empowers field agents to manage appointments and invoices on the go. Zoho FSM takes the hassle out of managing field services, allowing you to deliver exceptional customer experiences while boosting efficiency. It’s your partner in driving growth and operational success, leaving you more time to focus on what matters most to your business and customers. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $20.0.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $25.0. Offers Free-forever plan.
SW Score & Breakdown

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    77%
  • Momentum
    65%
  • Popularity
    66%

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    75%
  • Momentum
    65%
  • Popularity
    64%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    68%
  • Momentum
    65%
  • Popularity
    73%

Features

Total Features
11 Features
11 Features
11 Features
Common Features for All
    Analytics (Workforce) Helps you track and analyse the performance of the workforce
    Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
    Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
    Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
    Digital Signature A facility to capture digital signature in a secure format
    Document Management Ability to store and manage various information and documents in electronic format.
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Job Scheduling Helps in allocating jobs to the right person at the right time
    Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
    Reporting Sends instant status reports about the task with customer feedback
    Route Optimization Determines the cost efficient route to perform the order
  • + 8 More - Show Less
    • Analytics (Workforce) Helps you track and analyse the performance of the workforce
      Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
      Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
      Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
      Digital Signature A facility to capture digital signature in a secure format
      Document Management Ability to store and manage various information and documents in electronic format.
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Job Scheduling Helps in allocating jobs to the right person at the right time
      Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
      Reporting Sends instant status reports about the task with customer feedback
      Route Optimization Determines the cost efficient route to perform the order
  • + 8 More - Show Less
    • Analytics (Workforce) Helps you track and analyse the performance of the workforce
      Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
      Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
      Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
      Digital Signature A facility to capture digital signature in a secure format
      Document Management Ability to store and manage various information and documents in electronic format.
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Job Scheduling Helps in allocating jobs to the right person at the right time
      Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
      Reporting Sends instant status reports about the task with customer feedback
      Route Optimization Determines the cost efficient route to perform the order
  • + 8 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • NA
    • Available

    Reviews & Ratings

    User Rating
    4.4/5 106 user ratings
    3.2/5 42 user ratings
    4.6/5 7 user ratings
    Rating Distribution
    • Excellent

      45.3%
    • Very Good

      46.2%
    • Average

      8.5%
    • Poor

      0%
    • Terrible

      0%
    • Excellent

      38.1%
    • Very Good

      14.3%
    • Average

      11.9%
    • Poor

      4.8%
    • Terrible

      31%
    • Excellent

      57.1%
    • Very Good

      42.9%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
      Read All User Reviews Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Starts at $20.0.
    • Free Trial Not Available
    • Offers Custom plan.
    • Free Trial Available
    • Starts at $25.0. Offers Free-forever plan.
    Pricing Plans
    Monthly Plans Annual Plans

    ServiceBox $20.00 $20.00 per user / month

    WorkWave Service Custom

    Free Free

    Standard $25.00 $30.00 per month

    Professional $35.00 $45.00 per month

     
    View Detailed Pricing
    View Detailed Pricing
    View Detailed Pricing

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    Screenshots & Videos

    Screenshots Not Available Not Available Invoice Management
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    Videos Not Available Video Thumbnail
    + 1 More
    Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Saskatchewan, Canada Located in: Holmdel, New Jersey - 07733 Located in: Pleasanton, CA - 94588
    Contact Details

    1-888-727-4983

    https://www.getservicebox.com/

    +1-(800) 762-0301

    https://www.workwave.com/service/

    +1 877 834 4428

    https://www.zoho.com/fsm/

    Social Media Handles

    Not available

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