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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Service Fusion logo
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

sBizzl logo
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Featured

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho FSM logo

Zoho FSM

Field Service Management Software

4.6 7 user ratings

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Overview

Description Service Fusion is an all-in-one field service management software, ideally suited to small and medium sized field service management companies. It enables the users to get a hold over the competitors in the market by providing estimating and job managing tools, enabling easier billing and scheduling processes, and automating text and voice notifications. With Service Fusion, you can generate and manage invoices and bills, enable digital signatures, and handle job scheduling. It provides smart tools and features for real time job tracking, and reporting along with providing detailed analytics of the workforce. It further enables management of documents, inventory and attendance. The software enables streamlining of your entire workflow by migration of customer records into digitized formats. With Service Fusion, users get a centralized system to operate and manage all of their tasks all while gaining full visibility across various business operations. The cherry on top is that you can use the software from anywhere in the world. The software offers a free demo version to try and test its features before making the purchase along with a variety of premium plans to fit every type of requirement. Read more Introducing sBizzl an online collaboration platform for professionals. With sBizzl, they can communicate effectively, collaborate easily, and coordinate efficiently, right from the start. sBizzl makes it easy to keep the business organized and running smoothly. They can set up real-time conference calls with clients or colleagues to discuss projects and share files. They can then turn these conversations into concise meeting summaries that everyone involved can review instantly. This will ensure that everyone is on the same page at all times. They can also use sBizzl to track deadlines, assign tasks to team members, and create task lists or project plans quickly and easily. And with built-in reminders and notifications, no one will ever be left in the dark about what part of their job they need to do next. Best of all? Everything you have planned is always kept in an accessible cloud system so it’s simple for anyone involved in a project to access them whenever they need! Use sBizzl today for a more professional approach on completing work efficiently and accurately! Read more Zoho FSM is a field service solution for managing installations, repairs, and maintenance. It streamlines everything from service requests to invoicing and feedback. With tools for work order management and customer data, it keeps your tasks organized and simple. The dispatch console on Zoho FSM optimizes scheduling with Gantt, Grid, and Calendar views, while live location tracking ensures jobs are assigned to the right agents based on their skills. Scheduled maintenance tools make recurring work orders and service plans effortless, and technicians can update checklists or record data on-site with job sheets. Zoho FSM also streamlines billing by converting work orders into custom invoices through the Zoho Financial Suite. Advanced reporting and intuitive dashboards provide clear insights into performance, helping businesses stay ahead. Plus, the mobile app empowers field agents to manage appointments and invoices on the go. Zoho FSM takes the hassle out of managing field services, allowing you to deliver exceptional customer experiences while boosting efficiency. It’s your partner in driving growth and operational success, leaving you more time to focus on what matters most to your business and customers. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $30.00.
  • Free Trial Available
  • Starts at $25.0. Offers Free-forever plan.
SW Score & Breakdown

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    80%
  • Momentum
    66%
  • Popularity
    84%

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    73%
  • Reviews
    60%
  • Momentum
    65%
  • Popularity
    64%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    68%
  • Momentum
    65%
  • Popularity
    73%
SaaSworthy Awards # 8 Most Searched
Not Available
Not Available

Features

Total Features
13 Features
4 Features
11 Features
Common Features for All
    Analytics (Workforce) Helps you track and analyse the performance of the workforce
    Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
    Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
    Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.
    Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
    Digital Signature A facility to capture digital signature in a secure format
    Document Management Ability to store and manage various information and documents in electronic format.
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Job Scheduling Helps in allocating jobs to the right person at the right time
    Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
    Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
    Reporting Sends instant status reports about the task with customer feedback
    Route Optimization Determines the cost efficient route to perform the order
  • + 10 More - Show Less
    • Analytics (Workforce) Helps you track and analyse the performance of the workforce
      Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
      Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
      Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.
      Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
      Digital Signature A facility to capture digital signature in a secure format
      Document Management Ability to store and manage various information and documents in electronic format.
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Job Scheduling Helps in allocating jobs to the right person at the right time
      Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
      Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
      Reporting Sends instant status reports about the task with customer feedback
      Route Optimization Determines the cost efficient route to perform the order
  • + 1 More - Show Less
    • Analytics (Workforce) Helps you track and analyse the performance of the workforce
      Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
      Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
      Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.
      Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
      Digital Signature A facility to capture digital signature in a secure format
      Document Management Ability to store and manage various information and documents in electronic format.
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Job Scheduling Helps in allocating jobs to the right person at the right time
      Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
      Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
      Reporting Sends instant status reports about the task with customer feedback
      Route Optimization Determines the cost efficient route to perform the order
  • + 8 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • NA
    • Available

    Reviews & Ratings

    User Rating
    4.3/5 123 user ratings
    Not Available
    4.6/5 7 user ratings
    Rating Distribution
    • Excellent

      62.4%
    • Very Good

      22.4%
    • Average

      4.8%
    • Poor

      4.8%
    • Terrible

      5.6%
    Not Available
    • Excellent

      57.1%
    • Very Good

      42.9%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    User Sentiments

      User-friendly Interface, Efficient Scheduling and Dispatching, Seamless QuickBooks Integration, Comprehensive Job Tracking and Management

      Limited Mobile App Functionality, Unrefined Inventory Management System, Inadequate Reporting Capabilities, Slow Feature Updates and Improvements

      Not Available
      Not Available
    Review Summary

    Users applaud Service Fusion's user-friendly interface, ease of customization, and comprehensive features that cater to various business needs. Its robust scheduling and dispatching capabilities streamline operations, while its reporting and analytics provide valuable insights for data-driven decision-making. However, some users mention occasional glitches and a learning curve, particularly for complex tasks. Overall, Service Fusion is praised for its adaptability, efficiency-boosting features, and positive impact on business productivity.

    Not Available
    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Offers Custom plan.
    • Free Trial Available
    • Starts at $30.00.
    • Free Trial Available
    • Starts at $25.0. Offers Free-forever plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Starter Custom

    Plus Custom

    Pro Custom

    Essentials $30.00 $30.00 per month

    Premium $200.00 $200.00 per month

    Free Free

    Standard $25.00 $30.00 per month

    Professional $35.00 $45.00 per month

     
    View Detailed Pricing
    View Detailed Pricing
    View Detailed Pricing

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    Screenshots & Videos

    Screenshots Scheduling and Dispatching
    + 5 More
    Not Available Invoice Management
    + 5 More
    Videos Video Thumbnail
    + 2 More
    Not Available Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Irving, Texas - 75038 Located in: Suwanee, Georgia Located in: Pleasanton, CA - 94588
    Contact Details

    +1-(888) 902 -0304

    https://www.servicefusion.com/

    Not available

    https://www.sbizzl.com/

    +1 877 834 4428

    https://www.zoho.com/fsm/

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