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Description | ServiceChannel is a work order manager that lets users track, manage, and automate work orders across all locations. It helps the facilities management team to manage and maintain work through a single dashboard. In fact, it offers complete visibility into every step associated with the facilities management team and other staff. The software automates the entire work order processes, and helps to track and manage service requests, monitors real-time updates, and provides feedback too. It improves performances, lowers costs and boosts efficiency through the maintenance and repair processes. This software helps the teams to find the right contractor for management. Next, it aids in managing the services that users need in different situations. Besides this, it looks into the automated payment procedures; and analyzes the data and analytics thoroughly. The software comes with a line of features like online and telephone-based service requests, on-site check-ins/check-outs, automated processes, contractor initiated work orders, customized dashboard, Metric-based NTE controls, etc. ServiceChannel willingly supports the facility management teams during every step, right from submission to fulfillment, reviewing, and invoicing processes successfully. Read more | Serraview is a workspace optimization software solution that provides its users with the industry’s most intuitive solutions to manage space in one system. The space planning and management solution provided by the software are designed to prepare for the current and future requirements of the users. Users can categorize, import, and measure their floor plans through the software. The relocation management of the software allows users to streamline moves while adding and changing of personnel. The software enables its users to identify the wasted spaces, which results in providing opportunities to save. The activity-based working feature of the software allows for its users to optimize space utilization with the neighborhoods. Users can model out the consolidations and movements of the future through the effective space planning offered by the software. Serraview allows its users to validate occupancy data with their business units through the scenario planning feature of the software. It also provides integrations with various HR and Finance systems in order to ensure data accuracy. Read more |
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Users applaud ServiceChannel's user-friendly interface, efficient work order management capabilities, and robust reporting and analytics features. Its mobile app enhances field service operations, and integration options extend its functionality. While some users report occasional glitches and a learning curve, overall, ServiceChannel is praised for streamlining communication, improving technician productivity, and enhancing customer satisfaction. Its ability to manage complex service processes and provide real-time visibility is highly valued. |
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ServiceChannel Custom |
Serraview Custom |
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ML Work Orders
4.9 Based on 66 Ratings
Trackplan
4.8 Based on 40 Ratings
Field Force Tracker
4.2 Based on 19 Ratings
Facilities Online
4.3 Based on 3 Ratings |
eFACiLiTY
4.5 Based on 13 Ratings
QuickFMS
4.1 Based on 14 Ratings
Facility Manager
4.5 Based on 2 Ratings
Trackplan
4.8 Based on 40 Ratings |
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Company Details | Located in: Pleasanton, California | Located in: New York, New York |
Contact Details |
1-800-508-6695 https://servicechannel.com/ |
+1 800 903 3716 https://serraview.com/ |
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