|
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
|
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
|
Description | Salesforce Field Service is a field service optimization solution that boosts productivity both online and offline, with field service designed to handle any situation. It enables you to schedule field services easily, cut costs, and increase efficiency along with providing remote support that can help you expand your business. With Salesforce Field Service, customers can use a customer portal to arrange phone and video appointments right away. By intelligently assigning the right personnel to the relevant projects based on talents, geography, and business regulations, you can leverage automation to prioritise vital jobs and save employees time with this software. It further enables the dispatchers to gain full insight into the mobile workforce and each job on a single screen that increases efficiency. Users can also utilise image recognition with Einstein Vision to quickly identify assets and parts in photos. You can automatically prescribe the proper set up steps for technicians based on an image's classification. Additionally, you can attach timesheets, pertinent specs, inventory, and knowledge articles to the app before workers approach a project site to enhance first-time fix rates with Salesforce. Read more | Workbuddy is a cloud-based jobs and field worker management platform for medium to large australian trade, multi-trade, and field service businesses. WorkBuddy is a customer-focused job management firm that creates software to help field-based businesses be more productive and efficient. For enhanced office to field connectivity, we mix cloud-based software for the office with mobile apps for technicians. WorkBuddy also integrates with Xero, MYOB, and QuickBooks to simplify bookkeeping and job management. Hundreds of businesses across Australia and New Zealand are now using WorkBuddy to link their workforces, consolidate their systems, and revolutionize their company operations, having progressed from establishing a job management system for one customer to two. WorkBuddy is great for managing project work, contract work, and complete field service management for service, maintenance, construction, and project-based enterprises. WorkBuddy can be modified to match your individual requirements because we understand that different firms have different needs. Get the information you need to make the best decisions for your company's growth. Back-office teams can use WorkBuddy's operations portal to: Receive high-volume work orders that are generated automatically in the system. Use live data to communicate and work with field teams more quickly. Read more |
Pricing Options |
|
|
SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
Total Features |
7 Features
|
5 Features
|
Common Features for All |
Analytics (Workforce)
Billing and Invoicing
Digital Signature
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
|
Analytics (Workforce)
Billing and Invoicing
Digital Signature
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
|
Organization Types Supported |
|
|
Platforms Supported |
|
|
Modes of Support |
|
|
API Support |
|
|
User Rating |
|
Not Available
|
Rating Distribution |
|
Not Available
|
User Sentiments |
Ease of Scheduling, Real-Time Visibility & Tracking, Comprehensive Data Integration, Efficient Mobile App Mobile App Performance Issues, Complex Setup & Configuration, Limited Customization Options, High Cost |
Not Available
|
Review Summary |
Users applaud Salesforce Field Service for its robust set of features, user-friendly interface, and seamless integration with other Salesforce products. Praises also go to its efficient scheduling, real-time tracking, and effortless mobile accessibility. However, some users express concerns about occasional glitches, limited customization options, and the need for better training materials. Overall, Salesforce Field Service is a reliable and feature-rich solution for field service management, but it has room for improvement in terms of user experience and customization flexibility. |
Not Available
|
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Essentials $25.00 $25.00 per user / month Professional $75.00 $75.00 per user / month Enterprise $150.00 $150.00 per user / month Unlimited $300.00 $300.00 per user / month |
Professional Custom Enterprise Custom |
View Detailed Pricing
|
View Detailed Pricing
|
Oracle Field Service Cloud
4.1 Based on 91 Ratings Salesforce Field Service Vs Oracle Field Service Cloud
SAP Field Service Management
4.3 Based on 15 Ratings Salesforce Field Service Vs SAP Field Service Management |
|
|
Videos | Not Available |
Company Details | Located in: San Francisco, California | Located in: Parramatta, Australia |
Contact Details |
+1-800-667-6389 https://www.salesforce.com/products/service-cloud/field-service/ |
Not available https://workbuddy.com/ |
Social Media Handles |
|
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.