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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

RW3 SmartCall logo
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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ServicePower logo
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Overview

Description RW3 SmartCall is a retail execution and field sense management tool that provides its users with effective reporting solutions. It is integrated with a data-based MarketCheck application that enables field reps to carry out track distribution and retail audits at the store level. Both the apps have an ability to pull in POS and the relevant data, thus allowing users to generate tasks, questions and assignments for the field reps to conduct and follow. SmartCall offers retail activity optimization and guided selling functionalities to ensure a workforce with proper route guidance. The application comes with intuitive KPI scoreboards and visual analytics, which offer insights for the managers and field members, helping them to make informed decisions. RW3’s apps are totally customizable as per the needs of the users, and one can implement and roll out their turnkey applications within a few weeks. The applications come with a live customer support and have a dedicated team for account management that resolves issues and software errors instantly. Read more ServicePower is an intelligent field service management software provided with the ability to seamlessly define, deploy and manage the workforce at scale. A heap of innovative services delivered by this platform are trusted widely by globally leading companies like GE Appliances, Electrolux, LG, Whirlpool, Costo, and more. ServicePower offers a vast set of interesting features that transform field service experiences with personalised solutions to improve customer service. Enhanced customer engagement facilities offered by the platform lets businesses streamline customer satisfaction levels, revenues, brand reputation and loyalty growth- all at the same time. Users are also equipped with a clever workforce management tool that defines and deploys a blended workforce to lower costs and optimise revenue generation. Moreover, it delivers a simple yet powerful interface, with full AI functionality to adjust and implement prioritised service delivery rules in real-time. Detailed reporting and analysis further enable users to gain universal visibility across multiple organisational processes. Users are also armed with comprehensive information which allows them to enhance operational performance and delivery of services. Read more
Pricing Options
  • Free Trial Available
  • RW3 SmartCall Offers Custom plan.
  • Free Trial Not Available
  • ServicePower Offers Custom plan.
SW Score & Breakdown

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    60%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    67%
  • Momentum
    69%
  • Popularity
    86%

Features

Total Features
10 Features
12 Features
Common Features for All
    Analytics (Workforce) Helps you track and analyse the performance of the workforce
    Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
    Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
    Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.
    Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
    Digital Signature A facility to capture digital signature in a secure format
    Document Management Ability to store and manage various information and documents in electronic format.
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Job Scheduling Helps in allocating jobs to the right person at the right time
    Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
    Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
    Reporting Sends instant status reports about the task with customer feedback
    Route Optimization Determines the cost efficient route to perform the order
  • + 7 More - Show Less
    • Analytics (Workforce) Helps you track and analyse the performance of the workforce
      Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
      Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
      Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.
      Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
      Digital Signature A facility to capture digital signature in a secure format
      Document Management Ability to store and manage various information and documents in electronic format.
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Job Scheduling Helps in allocating jobs to the right person at the right time
      Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
      Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
      Reporting Sends instant status reports about the task with customer feedback
      Route Optimization Determines the cost efficient route to perform the order
  • + 9 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • NA
    • Available

    Reviews & Ratings

    User Rating
    Not Available
    4.3/5 16 user ratings
    Ratings Distribution
    Not Available
    • Excellent

      43.8%
    • Very Good

      37.5%
    • Average

      18.8%
    • Poor

      0%
    • Terrible

      0%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • RW3 SmartCall Offers Custom plan.
    • Free Trial Not Available
    • ServicePower Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    RW3 SmartCall Custom

    ServicePower Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Videos Not Available Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Austin, TX Located in: McLean, VA
    Contact Details

    Not available

    https://www.rw3.com/rem-field-sales-apps/

    571.343.5118

    https://www.servicepower.com/

    Social Media Handles

    Not available

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