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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

RW3 SmartCall logo
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Scheduling Manager logo
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Sponsored

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Housecall Pro logo

Housecall Pro

Field Service Management Software

4.7 2,769 user ratings

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Sponsored

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

FieldPulse logo

FieldPulse

Field Service Management Software

4.8 275 user ratings

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Overview

Description RW3 SmartCall is a retail execution and field sense management tool that provides its users with effective reporting solutions. It is integrated with a data-based MarketCheck application that enables field reps to carry out track distribution and retail audits at the store level. Both the apps have an ability to pull in POS and the relevant data, thus allowing users to generate tasks, questions and assignments for the field reps to conduct and follow. SmartCall offers retail activity optimization and guided selling functionalities to ensure a workforce with proper route guidance. The application comes with intuitive KPI scoreboards and visual analytics, which offer insights for the managers and field members, helping them to make informed decisions. RW3’s apps are totally customizable as per the needs of the users, and one can implement and roll out their turnkey applications within a few weeks. The applications come with a live customer support and have a dedicated team for account management that resolves issues and software errors instantly. Read more Scheduling Manager, incorporates robust CRM features, as well as Job Scheduling, Employee Scheduling, Accounts Receivable, Payroll, Mapping, SMS and Caller ID to help a wide range of service businesses improve their efficiency and customer service capabilities. Scheduling Manager interfaces with several off-the-shelf business accounting and payroll solutions including Quickbooks, ADP, Sage, Infusionsoft, Paychex and Act. The software is available as either a desktop or web-based application and can be tailored to meet the specific needs of each customer. Industries serviced to date include residential and commercial cleaning, carpet cleaning, fire extinguisher maintenance, janitorial, home health care, HVAC, pest control and many others. Read more Housecall Pro is an intuitive application, helping people to easily run their home service business. The platform helps users enhance their scheduling and dispatching services besides bringing down paperwork. It is an appropriate portal for variable businesses like Landscaping and Lawn, Electrical, Plumbing, Ventilation and Air Conditioning. On Housecall Pro, a support team is available on the phone and in-app chat to help users with any work-related problem. There is also a group of more than 10,000 professionals on Facebook that help each other to deliver jobs efficiently. The software hosts a variety of useful features like On my way texts, live map GPS, follow up marketing, online reviews etc, enabling seamless business. The inbuilt private notes feature helps users monitor important messages left by clients about a particular task and fulfil them accordingly. Housecall Pro is compatible with major payment modes assuring seamless business. Read more FieldPulse is a mobile CRM software that streamlines business operations. With job scheduling, dispatching, customer records, and sales processes all in one place, it revolutionizes how businesses operate. FieldPulse reduces office workloads by eliminating manual paperwork and centralizes customer records for a personalized experience. The GPS vehicle tracking feature improves resource management and efficiency. Easy invoicing, estimation, and payment options ensure stable cash flow. Custom pricebooks and tiered pricing options streamline the sales process and build trust with clients. FieldPulse Engage allows communication within the app, maintaining a professional image. Payments can be taken securely through the mobile app or other channels. FieldPulse's Sales Suite makes the sales process faster with quick proposal creation. With FieldPulse, businesses save time and close deals efficiently. Read more
Pricing Options
  • Free Trial Available
  • RW3 SmartCall Offers Custom plan.
  • Free Trial Not Available
  • Scheduling Manager Offers Custom plan.
  • Free Trial Available
  • Starts at $49.0. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $99.0.
SW Score & Breakdown

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    60%

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    85%
  • Reviews
    71%
  • Momentum
    60%
  • Popularity
    62%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    83%
  • Reviews
    97%
  • Momentum
    67%
  • Popularity
    94%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    80%
  • Momentum
    62%
  • Popularity
    87%
SaaSworthy Awards
Not Available
Not Available
# 1 Fastest Growing # 1 Most Popular # 1 Most Worthy # 7 Fastest Growing

Features

Total Features
10 Features
7 Features
6 Features
10 Features
Common Features for All
    Analytics (Workforce) Helps you track and analyse the performance of the workforce
    Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
    Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
    Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
    Digital Signature A facility to capture digital signature in a secure format
    Document Management Ability to store and manage various information and documents in electronic format.
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Job Scheduling Helps in allocating jobs to the right person at the right time
    Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
    Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
    Reporting Sends instant status reports about the task with customer feedback
    Route Optimization Determines the cost efficient route to perform the order
  • + 7 More - Show Less
    • Analytics (Workforce) Helps you track and analyse the performance of the workforce
      Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
      Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
      Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
      Digital Signature A facility to capture digital signature in a secure format
      Document Management Ability to store and manage various information and documents in electronic format.
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Job Scheduling Helps in allocating jobs to the right person at the right time
      Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
      Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
      Reporting Sends instant status reports about the task with customer feedback
      Route Optimization Determines the cost efficient route to perform the order
  • + 4 More - Show Less
    • Analytics (Workforce) Helps you track and analyse the performance of the workforce
      Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
      Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
      Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
      Digital Signature A facility to capture digital signature in a secure format
      Document Management Ability to store and manage various information and documents in electronic format.
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Job Scheduling Helps in allocating jobs to the right person at the right time
      Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
      Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
      Reporting Sends instant status reports about the task with customer feedback
      Route Optimization Determines the cost efficient route to perform the order
  • + 3 More - Show Less
    • Analytics (Workforce) Helps you track and analyse the performance of the workforce
      Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
      Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
      Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
      Digital Signature A facility to capture digital signature in a secure format
      Document Management Ability to store and manage various information and documents in electronic format.
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Job Scheduling Helps in allocating jobs to the right person at the right time
      Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
      Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
      Reporting Sends instant status reports about the task with customer feedback
      Route Optimization Determines the cost efficient route to perform the order
  • + 7 More - Show Less
  • Technical Details

    Organization Types Supported
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online

    Reviews & Ratings

    User Rating
    Not Available
    4.4/5 24 user ratings
    4.7/5 2,769 user ratings
    4.8/5 275 user ratings
    Rating Distribution
    Not Available
    • Excellent

      66.7%
    • Very Good

      20.8%
    • Average

      4.2%
    • Poor

      4.2%
    • Terrible

      4.2%
    • Excellent

      78.5%
    • Very Good

      16.1%
    • Average

      2.6%
    • Poor

      1.2%
    • Terrible

      1.6%
    • Excellent

      88.4%
    • Very Good

      8.7%
    • Average

      2.2%
    • Poor

      0.4%
    • Terrible

      0.4%
    User Sentiments
      Not Available
      Not Available

      User-Friendly Interface, Excellent Customer Support, Efficient Scheduling and Dispatching, Seamless QuickBooks Integration

      Limited Mobile App Functionality, Inconsistent Software Performance, Slow Photo Uploads, Inadequate Reporting Functionalities

      Not Available
    Review Summary
    Not Available
    Not Available

    HouseCall Pro receives positive feedback for its user-friendly interface, robust scheduling and dispatch features, and comprehensive customer management tools. Reviewers appreciate its ability to streamline operations, improve communication, and enhance customer satisfaction. Some users mention occasional glitches and a learning curve, but overall, HouseCall Pro is praised for its reliability, efficiency, and positive impact on business growth.

    Not Available
      Read All User Reviews Read All User Reviews Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • RW3 SmartCall Offers Custom plan.
    • Free Trial Not Available
    • Scheduling Manager Offers Custom plan.
    • Free Trial Available
    • Starts at $49.0. Offers Custom plan.
    • Free Trial Not Available
    • Starts at $99.0.
    Pricing Plans
    Monthly Plans Annual Plans

    RW3 SmartCall Custom

    Scheduling Manager Custom

    Basic $49.00 $65.00 per month

    Essential $109.00 $149.00 per month

    Max Custom

    FieldPulse $99.00 $99.00 per user / month

     
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    Screenshots & Videos

    Screenshots Not Available Not Available Crucial HVAC Invoice Elements Job Costing with FieldPulse
    + 1 More
    Videos Not Available Video Thumbnail
    + 2 More
    Video Thumbnail
    + 2 More
    Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: Austin, TX Located in: Brooklyn, New York Located in: San Diego, California Located in: Dallas, Texas Founded in: 2015
    Contact Details

    Not available

    https://www.rw3.com/rem-field-sales-apps/

    Not available

    http://www.thoughtfulsystems.com/software/scheduling-manager/

    Not available

    https://www.housecallpro.com/

    855-981-7900

    https://www.fieldpulse.com/

    Social Media Handles

    Not available

    Not available

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