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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Instabug logo
Bug Tracking Software

4.6 320 user ratings

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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Rollbar logo
Bug Tracking Software

4.6 256 user ratings

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Overview

Description Instabug is a futuristic bug tracking and support desk management tool, helping developers with seamless app monitoring. A wide variety of functionalities made available within the solution helps businesses deliver best in class app-based user experience, analyse in-app performance and fix issues conveniently. At present 25,000+ mobile-based teams depend on the software to proceed with seamless app monitoring and analysis. Further, Instabug complies with the highest security standards to ensure seamless confidentiality, data protection and availability. It abides by secure hosting and SOC2 Type II attestation mechanism over AWS. Also, GDPR compliant data protection protocol, data at rest and in transit encryption facility and 3rd party security audit eliminates out unnecessary hazards on the go. Instabug SDK for Android, iOS, Xamarin, Flutter, Cordova, React Native and Unity mobile apps help users in an efficient manner. A real-time integration facility with external platforms like Zendesk, Slack, Jira, Trello, GitHub and more also turns out to be of great help. Read more Rollbar is a comprehensive code improvement platform that helps developers to improve their code and deliver the best applications to individual customers in real-time. The platform enables users to proactively discover, predict and resolve errors in no time besides deploying apps with confidence. Rollbar lets developers fix failed or broken tests faster with its effective testing and Q&A features. In this way, organisations get to maintain a consistent application experience by resolving problems before they can cause any negative impacts. In addition, the platform also helps developers to improve their Q&A process over time by discovering errors that they have not found in the testing process. With Rollbar, users also get to receive instant notifications about new bugs, even before customers start to complain about them. The platform also bridges the gap between developers and SREs, reducing the time between error detection and its resolution. Moreover, its integrated issue assigning technique to the right team facilitates quick resolution. Read more
Pricing Options
  • Free Trial Available
  • Starts at $124.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $1.0. Offers Free-forever and Custom plan.
SW Score & Breakdown

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    96%
  • Momentum
    62%
  • Popularity
    87%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    90%
  • Reviews
    97%
  • Momentum
    60%
  • Popularity
    83%

Features

Total Features
9 Features
8 Features
Common Features for All
    Backlog Management Helps to prioritize backlog items and accomplish the most critical tasks.
    Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency.
    Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project
    Filtering To match the instances against a set of search criteria.
    Issue Tracking Helps to manage and maintain issue logs and its activity
    Reports Comes with reporting capabilities and features custom pre-built reports
    Storage and Retrieval Helps to store, retrieve (search) and organize bug information
    Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
    Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
    Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 6 More - Show Less
    • Backlog Management Helps to prioritize backlog items and accomplish the most critical tasks.
      Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency.
      Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project
      Filtering To match the instances against a set of search criteria.
      Issue Tracking Helps to manage and maintain issue logs and its activity
      Reports Comes with reporting capabilities and features custom pre-built reports
      Storage and Retrieval Helps to store, retrieve (search) and organize bug information
      Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
      Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
      Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 5 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.6/5 320 user ratings
    4.6/5 256 user ratings
    Ratings Distribution
    • Excellent

      63.2%
    • Very Good

      32.8%
    • Average

      2.7%
    • Poor

      0.7%
    • Terrible

      0.5%
    • Excellent

      67.3%
    • Very Good

      27.8%
    • Average

      2.9%
    • Poor

      1.4%
    • Terrible

      0.6%
    Review Summary

    Instabug is commonly praised for its user-friendliness, intuitive interface, and comprehensive features. Users appreciate its ability to collect in-app feedback, bug reports, and crash reports, as well as its analysis and reporting capabilities. The platform's real-time issue tracking, remote log viewing, and customizable SDK are also highlighted as strengths. Additionally, Instabug's customer support is frequently commended for being responsive and helpful. However, some users have expressed concerns about the pricing, occasional bugs, and the need for improved documentation and tutorials.

    Overall, users find Rollbar's real-time error monitoring and alerting system very effective in catching errors and helping them quickly resolve issues. The user interface is praised for being intuitive and user-friendly, making it easy for developers to navigate and troubleshoot errors. Additionally, Rollbar's ability to integrate with various programming languages and frameworks is seen as a major advantage, allowing developers to easily implement it into their projects. However, some users have reported occasional performance issues and limitations in customizing certain aspects of the platform.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $124.0. Offers Free-forever and Custom plan.
    • Free Trial Available
    • Starts at $1.0. Offers Free-forever and Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Free Free

    Essential $124.00 $149.00 per month

    Team $249.00 $299.00 per month

    Business $499.00 $599.00 per month

    Enterprise Custom

    FREE Free

    ESSENTIALS $1.00 $1.00 per month

    ADVANCED $83.00 $99.00 per month

    ENTERPRISE Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Not Available JavaScript Error Logging
    + 3 More
    Videos Video Thumbnail Video Thumbnail

    Vendor information

    Company Details Located in: United States Located in: San Francisco, California
    Contact Details

    Not available

    https://instabug.com/

    Not available

    https://rollbar.com/

    Social Media Handles

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