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Grasshopper

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VoIP Providers

3.7 649 user ratings

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VoIP Providers

4.6 67 user ratings

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MightyCall

VoIP Providers

4.4 27 user ratings

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Overview

Description Vonage Business Solutions is a cloud-based communications platform for small and medium-sized businesses. The service includes a business phone system that allows companies to link their VoIP phone system to internet-enabled devices and communicate via text, phone, or video conferencing. Call announce and screening, multiple devices on a single extension, do not disturb settings, and more are all standard features. Account managers can check call recordings, set up dialling limitations, alter dashboard visibility for employees, and view billing information using the admin site.Work smarter with Vonage Business Communications, our unified communications platform, which allows you to interact with people from all over the world via phone, messaging, and video. Over 40 powerful features provide the ideal blend of flexibility and control, allowing your company to operate smarter. You can manage your messages and collaborate from practically anywhere with our award-winning mobile app. We have a 99.999 percent uptime reliability1, assuring optimal productivity for your company.Setup is straightforward, quick, and simple to scale as your company grows. Because there are no annual obligations, you can cancel at any moment. And we take pleasure in providing excellent customer service: obtaining assistance is simple. You can contact us via phone, email, chat, or our online help centres. We even provide client portals with knowledge base articles to assist you in finding answers at any time.Users can now use the Vonage Business Solutions mobile app to access the service. Vonage Business Solutions also provides desktop plug-ins for further customization. Users can also merge their contacts from Google, Outlook, and CRM platforms like Salesforce. Read more Ring4 software is a Phone system in the cloud and can be used on any devices. Ring4 mobile numbers can let you call, text & receive voicemails via the app over data or WiFi. The app comes with call recording and video conference. It supports Mobile Android and iOS. Small, Medium and Large companies make use of the software. Read more MightyCall is a cloud-based commercial VoIP service for small enterprises. It aids users in managing customer support calls as well as internal communications. Incoming calls are handled by MightyCall, which includes toll-free, local, and vanity numbers. Voicemail, hold music, conference calling, call forwarding, and call screening and recording are all included. Text messages, calls, emails, callback requests, and social media interactions are all displayed on a multichannel activity dashboard, along with expected response times and the rep assigned to each task. Companies can use email integration to transform emails into to-do lists that can subsequently be allocated to any team member. Managers can receive alerts about incoming requests and allocate them to team members using the mobile app for Android and iOS smartphones. It also includes capabilities such as VIP/blacklist call routing, conference calls, performance reports, and call history, among others. MightyCall is a monthly membership service that provides live chat, phone, and email assistance. Business and Enterprise plan users can make use of the call waiting option. Read more
Pricing Options
  • Free Trial Available
  • Free Trial Not Available
  • Starts at $9.99. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $15.0.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA
  • Available

Reviews & Ratings

User Rating
3.7/5 649 user ratings
4.6/5 67 user ratings
4.4/5 27 user ratings
Ratings Distribution
  • Excellent

    46.1%
  • Very Good

    23.3%
  • Average

    7%
  • Poor

    2.3%
  • Terrible

    21.3%
  • Excellent

    73.5%
  • Very Good

    19.1%
  • Average

    1.5%
  • Poor

    4.4%
  • Terrible

    1.5%
  • Excellent

    55.6%
  • Very Good

    33.3%
  • Average

    7.4%
  • Poor

    3.7%
  • Terrible

    0%
Review Summary

Users praise Vonage's user-friendly interface, ease of setup, and reliable call quality. The mobile app is particularly lauded for its convenience and feature-rich functionality. However, some users have reported occasional technical glitches and issues with customer service responsiveness. Additionally, a few users expressed concerns regarding pricing transparency and the lack of advanced features like video conferencing and call recording in the basic plan. Overall, Vonage is generally well-received for its user-friendly design and solid performance, but there is room for improvement in certain areas to enhance user satisfaction.

Overall, users praise Ring4's user-friendly interface, ease of use, and comprehensive features. They appreciate its customizable dashboards, reporting capabilities, and automation tools. Customers also commend Ring4's excellent customer support, highlighting their responsiveness and willingness to go the extra mile. However, some users express concerns about the platform's occasional glitches and report facing technical difficulties. Additionally, a few reviewers mention that Ring4's pricing can be perceived as expensive for small businesses.

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Pricing

Pricing Options
  • Free Trial Available
  • Free Trial Not Available
  • Starts at $9.99. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $15.0.
Pricing Plans
Monthly Plans Annual Plans

Mobile Others

Premium Others

Advanced Others

Video Meetings Free

Personal Line $9.99 $9.99 per month

Business Line $9.99 $9.99 per month

Business $15.00 $20.00 per user / month

Enterprise $150.00 $200.00 per month

 
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Vendor information

Company Details Located in: Holmdel, New Jersey Founded in: 2001 Located in: San Francisco, CA Located in: Wilmington, DE Founded in: 1999
Contact Details

+1 844-324-0340

https://www.vonage.com/business/business-cloud/

Not available

https://www.ring4.com/

+1 (888) 256-8312

https://www.mightycall.com/

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