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Overview

Description CallRail is a call tracking and marketing analytics software for those businesses that rely on new customers, quality phone calls and leads, for growth. The software includes a call tracking feature that allows users to keep track of a variety of online activities like PPC ads, social media posts, emails and keywords. It also helps businesses to gain access to the name, location and number of each lead. Also, with the lead centre feature, CallRail helps businesses to message, call and monitor all of their contacts in one place. Conversation intelligence is another feature of the software that allows users to automate call transcriptions with its AI-powered analysis. Moreover, businesses can even track web form submissions along with phone calls. CallRail also offers real-time insights that businesses need to boost growth. The areas of these insights range from ads, campaigns to keywords. At last, the software also comes equipped with a variety of tools, from customer communications to marketing analytics, that helps users to close more deals. Read more Retreaver's inbound call tracking analyzes leads to drive higher conversions. Provide your buyer’s agents with caller context, history, and qualifying information before connecting the call. Tag your calls with contact, ad, campaign, context, location, segment and other important information. Automatically. Post each call and call outcome automatically to your client’s favorite reporting tools in real-time. Match leads to agents most capable of converting the sale based on stats, segments, offers, or any other data attribute. Read more
Pricing Options
  • Free Trial Available
  • Starts at $45.0.
  • Free Trial Available
  • Starts at $25.0.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA

Reviews & Ratings

User Rating
4.7/5 1,641 user ratings
4.9/5 69 user ratings
Ratings Distribution
  • Excellent

    73.8%
  • Very Good

    21.3%
  • Average

    2.9%
  • Poor

    0.6%
  • Terrible

    1.4%
  • Excellent

    92.8%
  • Very Good

    7.2%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
Review Summary

CallRail consistently garners positive feedback from users across various review platforms. Reviewers commend its user-friendly interface, comprehensive call tracking and analytics capabilities, and its effectiveness in improving sales performance. Many users appreciate the ease of setup and implementation, as well as the actionable insights provided by the platform. CallRail's customer support is frequently praised for its responsiveness and helpfulness. Although some users have mentioned occasional technical glitches or pricing concerns, the overall sentiment towards CallRail remains overwhelmingly positive, highlighting its position as a valuable tool for businesses seeking to optimize their marketing and sales efforts.

Overall, users appreciate Retreaver's ease of use, intuitive interface, and ability to streamline and automate data retrieval processes. They commend its integration capabilities, time-saving features, and its impact on improving data accuracy and efficiency. However, some users have expressed concerns regarding occasional bugs, the need for improved customer support responsiveness, and limitations in handling complex data structures.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $45.0.
  • Free Trial Available
  • Starts at $25.0.
Pricing Plans
Monthly Plans Annual Plans

Call Tracking $45.00 $45.00 per month

Conversation Analytics $95.00 $95.00 per month

Marketing Analytics $95.00 $95.00 per month

Analytics Suite $145.00 $145.00 per month

Retreaver $25.00 $25.00 per month

 
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View Detailed Pricing

Alternatives

 

Screenshots & Videos

Screenshots Lead Center - Interaction List screenshot
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My Campaign
Videos Video Thumbnail
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Vendor information

Company Details Located in: Atlanta, GA Founded in: 2011 Located in: Toronto, Canada Founded in: 2012
Contact Details

(888) 480-5592

https://www.callrail.com/

Not available

https://retreaver.com/

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