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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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Description | Retently aims to help you improve your customer retention rates by enabling you to measure and improve the satisfaction of your customers. Rently allows you to send out a single question Net Promoter Score survey, which asks the following question “How likely are you to recommend our company to a friend or colleague?”. Customers answer with a score between one and ten, and from there they are divided into three different categories depending on their response:Promoters, Passives and Detractors. You can then act on this insight to improve the way you serve customers. Using Retently, you can send out this survey to different segments of your customer base to get the most useful insights. All of the Retently surveys can be customized according to the look and feel of your brand, and you can also customize and personalize the survey’s thank you page. Read more | Hively is the simplest way to gather customer feedback and reward top-performing employees. With Hively, your customers can give you real-time feedback with 1 click, at their convenience. Now you can measure customer happiness at every touchpoint and easily see which employees are making your customers the happiest. Hively works with any email client, CRM, website, or ticket tracking system. You can even request feedback with 1 question surveys and gather feedback on mobile devices through QR codes printed onto business cards, displays, posters, placards, time slips, name badges, etc. Read more |
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SW Score & Breakdown |
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 20 Fastest Growing |
Not Available
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Total Features |
10 Features
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6 Features
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Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Question Branching
Site Intercept Survey
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Question Branching
Site Intercept Survey
Support Audio / Images / Video
Survey Templates
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Essential $79.00 $99.00 per month Professional $239.00 $299.00 per month Ultimate $479.00 $599.00 per month Enterprise Custom |
Free Free Hively $13.00 $15.00 per month |
View Detailed Pricing
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View Detailed Pricing
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GrowthScore
4 Based on 1 Ratings
SatisMeter
4.8 Based on 42 Ratings
eNPS
4.7 Based on 3 Ratings
Promoter Ninja
4.8 Based on 4 Ratings |
Honestly Employee Engagement
4.1 Based on 9 Ratings |
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Screenshots |
+ 6 More
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Not Available |
Videos |
+ 1 More
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Company Details | Located in: Palo Alto, CA Founded in: 2015 | Founded in: 2010 |
Contact Details |
+1650 564 7289 https://www.retently.com/ |
Not available https://teamhively.com/ |
Social Media Handles |
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