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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho Remotely logo
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

GoTo Resolve logo

GoTo Resolve

Remote Access Software

4.5 493 user ratings

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Overview

Description Zoho Remotely is a remote working suite from the house of Zoho. The software allows users to manage their work and company from any place on Earth. It offers a complete suite of web and mobile applications to the user so that they can easily communicate and collaborate with business clients and take productive decisions at the same time. Users can share files, convert messages into tasks with the help of the tools provided by the software. It enables users to efficiently work with their other team members from different locations. They can seamlessly plan, allocate, and prioritize tasks with the help of Zoho Remotely. The inbuilt tools of the software work as remote hands and eyes of its users, enabling them to solve problems related to their clients and employees. Zoho Remotely boosts the productivity of the users’ business by offering several office-based tools, that are best suited for creating drafts, spreadsheets, slides from anywhere across the globe. Read more Remo Virtual Office software is a virtual workspace to make remote teams more accessible. Build a community with high-quality video and audio simulate authentic in-office interaction for teams. Manage real-time communication to optimize collaborative workflows. Small and Medium companies make use of the software. Read more GoTo Resolve (a.k.a GoToAssist) is a remote support management software that helps businesses to deliver remote support to their customers at any time, wherever they are. It allows technicians and IT managers to access and control their end users’ computers in order to resolve issues quickly. Technical agents can instantly convert their chat or call support into an online support session. The software offers much-needed freedom to support staff, enabling them to take care of remote servers and computers even when the end user is not present. Agents can connect to any unattended machines whenever they want to resolve issues. GoTo Resolve allows users to quickly start a support session from a browser or desktop app of their choice. They can easily access customers’ system information, including software and hardware configurations. GoTo Resolve also allows you to receive and send files in live or unattended sessions, install updates, apply patches, and more. Supporting staff can easily switch between their customers’ monitors. Each technician can host up to 15 sessions at a time. Read more
Pricing Options
  • Free Trial Available
  • Zoho Remotely Offers Custom plan.
  • Free Trial Available
  • Starts at $20.0.
  • Free Trial Available
  • Starts at $39.0.
SW Score & Breakdown

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    83%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    62%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    80%
  • Momentum
    64%
  • Popularity
    83%

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • NA
  • NA
  • Available

Reviews & Ratings

User Rating
Not Available
Not Available
4.5/5 493 user ratings
Ratings Distribution
Not Available
Not Available
  • Excellent

    58.2%
  • Very Good

    35.3%
  • Average

    5.3%
  • Poor

    0.4%
  • Terrible

    0.8%
Review Summary
Not Available
Not Available

Users commend GotoAssist's user-friendly interface, praising its intuitive design and ease of navigation. They appreciate the quick and reliable remote access capabilities, enabling seamless troubleshooting and issue resolution. Additionally, the ability to transfer files and collaborate with team members during remote sessions is a major advantage. However, some users have expressed concerns regarding occasional glitches and stability issues, particularly during screen sharing. Furthermore, a few customers have reported challenges with customer support, citing slow response times and a lack of resolution to their queries.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Zoho Remotely Offers Custom plan.
  • Free Trial Available
  • Starts at $20.0.
  • Free Trial Available
  • Starts at $39.0.
Pricing Plans
Monthly Plans Annual Plans

Zoho Remotely Custom

Lite $20.00 $20.00 per user / month

Standard $40.00 $40.00 per user / month

Deluxe $50.00 $50.00 per user / month

Pro $70.00 $70.00 per user / month

Service Desk $39.00 $49.00 per month

GoToAssist $55.00 $69.00 per user / month

 
View Detailed Pricing
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Not Available Remo Virtual Office screenshot Not Available
Videos Video Thumbnail Video Thumbnail
+ 1 More
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+ 3 More

Vendor information

Company Details Located in: Pleasanton, California Located in: Claymont, Delaware Located in: Boston, Massachusetts
Contact Details

+1 (888) 900-9646

https://www.zoho.com/remotely/

Not available

https://remo.co/virtual-office-space/

1 855 263 2838

https://www.goto.com/it-management/resolve

Social Media Handles

Not available

Not available

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