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Refinery

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70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Talktroop logo
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Talktroop is a platform for records and views complaints/feedback from your customers to optimize your business. The software stores all your customer responses in one place. The software integrates with an API to retrieve complaints/feedback. Small, Medium and Large companies make use of the software. Read more Refiner is a customer feedback software for SaaS companies. The software features beautiful survey widgets that have a native feel to them. SaaS companies can launch snappy survey widgets, which are pixel perfect and come with an on-brand user experience right inside their web-or mobile application. Refiner also provides email surveys and shareable survey links to complete their offer. Refiner helps its clients track customer satisfaction metrics (NPS, CSAT, or CES) and gain unique insights through user- and product-research surveys. Refiner guarantees an unbeatable survey response rate and accurate data thanks to fine-grained targeting options based on user traits and behavior. They can also launch a survey during a user’s first-run experience. The software allows its clients to sync all the responses related to the survey with their database. Refiner sends them notifications through Slack or by email. The in-built integration system turns all the survey responses into real-time actions so that they can be beneficial for its clients. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $6.99. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $79.0. Offers Custom plan.
SW Score & Breakdown

70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    67%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    60%

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    85%
  • Reviews
    71%
  • Momentum
    60%
  • Popularity
    71%

Features

Total Features
2 Features
10 Features
Common Features for All
    360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
    Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
    Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
    Email Distribution This feature lets you send a custom email invitation for the survey to the respondents
    Embeddable Survey It enables you to directly include your surveys on your own website
    Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
    Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
    Phone Survey It enables you to run your survey over telephones
    Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
    Site Intercept Survey Captures value from your website visitors with targeted, engaging messages
    Skip Logic It hides the irrelevant pages or questions based on previous responses.
    360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
    Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
    Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
    Email Distribution This feature lets you send a custom email invitation for the survey to the respondents
    Embeddable Survey It enables you to directly include your surveys on your own website
    Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
    Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
    Phone Survey It enables you to run your survey over telephones
    Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
    Site Intercept Survey Captures value from your website visitors with targeted, engaging messages
    Skip Logic It hides the irrelevant pages or questions based on previous responses.
  • + 7 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    Not Available
    4.8/5 3 user ratings
    Ratings Distribution
    Not Available
    • Excellent

      75%
    • Very Good

      25%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Starts at $6.99. Offers Free-forever plan.
    • Free Trial Available
    • Starts at $79.0. Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Free Free

    Professional $6.99 $6.99 per month

    Enterprise $19.99 $19.99 per month

    Essentials $79.00 $99.00 per month

    Growth $199.00 $239.00 per month

    Enterprise Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots TalkTroop screenshot
    + 2 More
    User Segment screenshot
    + 4 More

    Vendor information

    Company Details

    Not available

    Located in: Paris, France Founded in: 2019
    Contact Details

    Not available

    https://www.talktroop.com/

    Not available

    https://refiner.io/

    Social Media Handles

    Not available

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