TalkDesk |
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Visit Website
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| Description | Provana Speech Analytics is a call centre platform that provides AI-powered call monitoring that is both less expensive and more effective. It automatically monitors and rates every call, giving you a clear picture of which calls to prioritise and decreasing the need for monitoring activities. With Provana Speech Analytics, managers, supervisors, and agents can acquire performance metrics automatically. Agents get real-time feedback with unique indications and alarms, allowing them to swiftly improve their performance and client experience. A team implements administers, and continuously maintains a cloud-based platform. There is no setup fee, and there is no need for IT infrastructure or an in-house team. The software enables you to quickly and simply assess each conversation to guarantee that all regulatory requirements are followed, reducing the chances of fines. With dashboards and agent scorecards tailored to your company's individual performance measures, you may tailor it to your needs. Additionally, the platform turns calls into machine-readable transcripts for customised categorization based on keywords, thanks to powerful speech recognition technology. Read more | Call Tracker is a smartphone software that transfers information about incoming and outgoing calls into CRM systems. If you make a lot of calls every day as part of your business, this is just what you need. All call data can be stored in one place the CRM system.The programme allows users to keep track of the length and number of calls they make to each contact, add comments and audio notes to the call log, and define call monitoring rules. It also allows you to work with specific Contacts or Leads, allowing you to create and amend information, assign tasks, and plan meetings, among other things.Some of the interesting features of MagneticOne Mobile Call Tracker are, calls are sent from your call log to CRM. Make a schedule for calls, tasks, and deals, and set a reminder for them. Save calls immediately after you hang up or at any time thereafter. Create your own call tracking rules to make the procedure more convenient and efficient. Add text and voice notes to make sure you don't forget anything crucial. Read more |
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| SW Score & Breakdown |
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
2 Features
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2 Features
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| Common Features for All |
Auto Call Recording
Call Monitoring
Queue Management (Calls)
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Auto Call Recording
Call Monitoring
Queue Management (Calls)
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Provana Speech Analytics Custom |
Trial Free Professional Plan $34.99 $34.99 per year Starter Plan $3.99 $3.99 per month Basic Plan $10.99 $10.99 Advanced Plan $19.99 $19.99 |
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View Detailed Pricing
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View Detailed Pricing
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SpeechIQ
4 Based on 1 Ratings 
NeoSound Intelligence
4.5 Based on 2 Ratings 
VoiceIQ
5 Based on 1 Ratings |
Call Tracker
4.8 Based on 21 Ratings 
Calltracks
4.2 Based on 28 Ratings 
TeleCapture
4.9 Based on 7 Ratings 
calltrak
4 Based on 1 Ratings |
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| Videos | Not Available |
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| Company Details | Located in: Lisle, Illinois |
Not available |
| Contact Details |
+1 630-442-7912 https://www.provana.com/call-center-speech-analytics |
Not available https://calltracker.magneticonemobile.com/ct/ |
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