Trustpilot |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Podium is a platform that encompasses customer text messaging, reviews, and insights. With Podium, you have one inbox that can manage all communications and interactions related to your business. Using Podium’s messaging capabilities, you can let them text your business, as well as reply to them via text. You can also receive messages via other channels, such as Google, Webchat, and Facebook. All the messages you receive from the different channels are stored in one place. When you receive a message, you can assign it to an employee to take care of, and they can respond directly from within the central inbox. You can access this messaging inbox on any device from anywhere. You can also use Podium’s messaging capabilities to collect reviews. To do this, all you have to do is to text an invitation to write a review to your customers. You can even automate the process of sending these review invitations out. Read more | Elevate their business's digital presence with RealReviews.io, the cutting-edge review management platform designed for the discerning entrepreneur. Trusted by numerous businesses to boost website conversion rates, RealReviews.io transforms customer feedback into a powerful tool for growth. Showcase Authentic Customer Experiences: Enrich their website with RealReviews.io's Review Widgets and watch how authentic testimonials captivate their visitors. The tangible outcome of this simple addition? A remarkable increase in conversion rates, with businesses witnessing up to a 20% uptick in sales. The proof lies in the numbers, illustrating that trust in real customer experiences translates directly into enhanced profitability. Cultivate Valuable Feedback: With Review Invitations from RealReviews.io, requesting and receiving valuable customer insights has never been easier. Engage with their patrons and understand the reasoning behind their purchases, garnering knowledge crucial for fine-tuning their product or service offerings. Immediate Awareness: Never be out of the loop when it comes to customer sentiment. RealReviews.io guarantees they're immediately informed with its instant notification system. Each new review prompts an expedited email notification, ensuring businesses can swiftly respond to and manage their online reputation proactively. For any enterprise aiming to instill confidence in potential customers, RealReviews.io offers a suite of tools tailored to enhance transparency and trust. By placing real reviews at the forefront, businesses not only bolster their credibility but also pave the way for substantial growth, one positive customer experience at a time. Read more |
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| SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 4 Fastest Growing # 8 Most Popular |
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| Total Features |
8 Features
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6 Features
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| Common Features for All |
Campaign Management
Customer Review Platform
Gamification
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Gamification
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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| User Rating |
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| Rating Distribution |
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| User Sentiments |
Ease of Use, Text Messaging Functionality, Review Generation & Management, Improved Customer Communication Inconsistent Mobile App Functionality, Limited CRM Integrations, Inadequate Customer Support Response, Occasional Software Glitches |
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| Review Summary |
Reviewers generally agree that Podium is an effective platform for businesses looking to manage customer interactions and boost their online presence. Common praise includes its ease of use, comprehensive features, and ability to centralize customer communication into a single platform. Reviewers also appreciate its ability to enhance customer satisfaction and streamline business operations. While some users have reported occasional glitches and setup challenges, overall, Podium is highly regarded for its user-friendly interface, time-saving capabilities, and positive impact on business growth. |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Essentials $249.00 $289.00 per month Standard $409.00 $449.00 per month Professional $599.00 $649.00 per month |
Free Free Extended $19.99 $19.99 per month |
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View Detailed Pricing
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View Detailed Pricing
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| Videos |
+ 1 More
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| Company Details | Located in: Lehi, Utah |
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| Contact Details |
+1-833-276-3486 https://www.podium.com/webchat/ |
Not available https://realreviews.io/ |
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