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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Customer Alliance is an innovative web-based software solution custom-built to help hospitality businesses proactively manage their online reputation. This user-friendly SaaS platform streamlines the collection and analysis of guest reviews through an automated post-stay survey, providing actionable insights to improve the guest experience. With Customer Alliance's customized surveys, users can solicit honest, constructive feedback across review sites and social media. The software neatly aggregates guest responses into a centralized dashboard, automatically alerting hoteliers to new reviews and allowing them to directly message guests. This level of visibility and control is unparalleled among reputation management systems. Monitoring brand sentiment across the web is a breeze with Customer Alliance. The software tracks mentions on major travel sites, search engines and social media platforms - identifying positive and negative trends in real-time. This enables users to rapidly respond to reviews, diffuse crises and leverage successes in their marketing. In today's reviews-driven hospitality landscape, guest feedback can make or break a property. Customer Alliance puts users firmly in the driver's seat through automated review collection, in-depth analysis and multi-channel listening tools. This sophisticated SaaS solution is an invaluable asset for hotels seeking to actively engage guests, enhance service quality and showcase their brand online. Read more | PinMeto is a local SEO software that helps businesses get discovered, found and verified on the largest search, maps and social media platforms. The solution makes sure that the company’s chain or franchise locations can be found on channels including Foursquare, Twitter, Google, Instagram and more. PineMeTo helps marketing teams of different businesses to save time in organising listings across the major search, social media channels and maps. With PinMeTo, one can add temporary or specific information to the original listings like contactless delivery, holiday opening hours and more. This tool also can be used to control a brand’s reputation by taking care of the comments, messages, reviews and ratings. PinMeTo also helps companies to make similar branding texts for all locations, besides boosting a company’s marketing efforts by activating their local pages and engaging local audiences. Furthermore, the software enables companies to get insights into the search results appearances for one, some or all locations. PinMeTo is trusted by notable companies like Hertz, H&M, 7-Eleven. Read more |
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SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 10 Most Popular # 9 Most Searched |
Not Available
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Total Features |
6 Features
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7 Features
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Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Essential Others Standard Others Professional Others Enterprise Custom |
PinMeTo Custom |
View Detailed Pricing
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View Detailed Pricing
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Revinate Reputation
4.3 Based on 8 Ratings |
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Videos |
+ 2 More
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+ 1 More
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Company Details | Located in: Berlin, Germany | Located in: Malmö, Sweden |
Contact Details |
+44 20 3514 4590 https://www.customer-alliance.com/ |
+46 73 960 61 40 https://www.pinmeto.com/ |
Social Media Handles |
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