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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Nicereply’s click-on-the-go surveys, allow companies to uncover information about customer satisfaction and advocacy in a hassle-free manner. The software employs CSAT, CES, and NPS based metrics to construct customer-specific surveys on the go. Here the respondents can put in their reviews, ratings, as well as suggestions as per convenience. Further, customised email templates allow professionals to present a Nicereply survey to individual clients in a manner of their liking. Additionally, Nicereply records ratings from the survey takers remotely. In simple words, a customer’s timing on the survey and if he completes or leaves it will all be recorded remotely and passed over to the organisation for an instant cumulative response. The organisation can then modify the survey presentation accordingly. Simple and clean code, responsive interface, and clot assets ensure rapid deliverability, easy loading and increased rates of response. Real-time integration with external platforms like Zendesk, Freshdesk, LiveAgent, Front, Pipedrive and more is of great use. Read more | Meet Inari The Ultimate Tool for Understanding their Customers, Crafting Products They Love. In a world driven by constant innovation, understanding their customers’ needs, desires, and pain points is pivotal to product success. Inari makes this both simpler and more insightful than ever before. Leveraging cutting-edge AI technology, Inari analyzes customer feedback from every conceivable source within their organization be it in the form of sales notes, user interviews, Slack requests, or even those invaluable CSV files brimming with insights and compiles a comprehensive, yet simple to navigate, database of user sentiments and desires. What’s uniquely powerful about Inari is its ability to not just quantify but also qualitatively analyze feedback, offering actionable insights that can directly inform their product roadmap. No more sifting through piles of feedback, trying to discern a pattern. Inari does the heavy lifting for them, allowing them to focus on implementing changes that matter and delight their users. Designed with the input of product development teams, Inari doesn’t just facilitate feedback analysis; it empowers them with the tools to manage their backlog and align their development efforts with real, verified customer needs. It’s like having a dedicated feedback analyst and a team of product managers, working in harmony round the clock. For businesses looking to build products with a clear competitive edge and, most importantly, products that customers genuinely love, Inari is the quintessential tool. Say goodbye to guesswork and hello to data-driven product development with Inari – because true insights mean genuine impact. Read more |
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SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 14 Highly Rated # 19 Most Popular |
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Total Features |
13 Features
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5 Features
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Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Survey Templates
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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Review Summary |
Users generally appreciate the user-friendly interface, ease of setup, and time-saving aspects of the software. They find it effective in improving customer satisfaction and streamlining communication. The automation features are also well-received, enabling efficient handling of customer inquiries. However, some users have expressed concerns regarding occasional technical glitches, a limited range of integrations, and the need for improved reporting capabilities. Overall, users recognize the software's potential to enhance customer support operations, but suggest addressing these areas for a more comprehensive and reliable experience. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Mini $39.00 $49.00 per month Start $79.00 $99.00 per month Grow $159.00 $199.00 per month Business $239.00 $299.00 per month Enterprise Custom |
Trial Others Startup $27.00 $30.00 per month Growth $270.00 $300.00 per month Enterprise Custom |
View Detailed Pricing
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View Detailed Pricing
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SatisMeter
4.8 Based on 42 Ratings |
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Videos |
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Company Details | Located in: Bratislava, Slovakia Founded in: 2012 | Located in: New York, New York |
Contact Details |
Not available https://www.nicereply.com/ |
Not available https://useinari.com/ |
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