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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

New Relic APM logo
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description New Relic is a popular application management software that was established by Lew Cirne in 2008. In the last few years, New Relic has spread across the globe and is currently an integral tool for all IT industries and business executives. This software lets users monitor apps and address critical issues before they affect end-users. It supports languages like Python, Java, PHP, and NET. New Relic offers its services in several places across the globe. So suppose a site is working in Sydney but users want to find out if it is available in Tokyo as well, they can do so in a few seconds using the simple and free ping checks which gives detailed information about the availability of the site in a particular country. Users can send calls to APIs and confirm that each output and system response is successfully returned from multiple locations across the world. On noticing any errors in the software, users can take actual screenshots of the errors and send it to the creators of New Relic. Read more This application performance management is a leader in the application performance and the IT sector. Established in 2001, eG Enterprise is currently monitoring services of over 180 applications including Java, SharePoint, Office 365 and more. Thousands of IT industries are reliant on this software to solve challenges like slow apps, hardware faults, code-level errors, and capacity issues. eG Enterprise helps developers and application managers to detect the root causes of issues and troubleshoot faster. As users access the application, this software monitors their digital experience and lets them know whenever their user experience gets affected. Reasons for code errors can also be identified and slow remote calls by using distributed transaction tracing and receive code-level visibility into applications. Users can also construct topology maps and auto-discover dependencies between underlying IT components such as cloud, virtualisation, container, network, and applications. Use machine learning and built-in correlative intelligence to isolate the root cause of slowdowns in performance. Read more
Pricing Options
  • Free Trial Available
  • Free Trial Available
  • Starts at $300.0. Offers Free-forever and Custom plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    100%
  • Momentum
    63%
  • Popularity
    94%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    94%
  • Reviews
    80%
  • Momentum
    60%
  • Popularity
    83%

Features

Total Features
12 Features
11 Features
Common Features for All
    API Monitoring Checks if your APIs are available and are performing as expected.
    Alerts (Notifications) Triggers an instant notification via Voice, SMS, Email, RSS Feeds, or Push Notifications in case of an event or outage.
    Application Performance Metrics Measure the activities, behavior, and performance of a website or application
    Dashboard A digital insight of reports and other workings on a single screen
    Event Logs Records important hardware and software events & responses in a unified and systematic manner.
    Event-based Notification Sends a user notification on the occurrence of a strategically defined event
    Mail Server Monitoring Monitors the infrastructure of the email server and the mail delivery mechanism.
    Mobile User Monitoring Checks whether the application is mobile responsive or optimized for mobile versions.
    Page Speed Monitoring Identifies the page load time from different locations on a timely basis.
    Real-user Monitoring Captures each session of real-user on website or application.
    Synthetic Transaction Monitoring To analyze the end-user level transaction process for optimal performance.
    Uptime Reporting Sends a report of uptime, downtime and response time of a webpage accessed from multiple locations
    Web Defacement Monitoring Reports any change in HTML elements like Text, Script, Image, Anchor, Iframe, and Links.
  • + 9 More - Show Less
    • API Monitoring Checks if your APIs are available and are performing as expected.
      Alerts (Notifications) Triggers an instant notification via Voice, SMS, Email, RSS Feeds, or Push Notifications in case of an event or outage.
      Application Performance Metrics Measure the activities, behavior, and performance of a website or application
      Dashboard A digital insight of reports and other workings on a single screen
      Event Logs Records important hardware and software events & responses in a unified and systematic manner.
      Event-based Notification Sends a user notification on the occurrence of a strategically defined event
      Mail Server Monitoring Monitors the infrastructure of the email server and the mail delivery mechanism.
      Mobile User Monitoring Checks whether the application is mobile responsive or optimized for mobile versions.
      Page Speed Monitoring Identifies the page load time from different locations on a timely basis.
      Real-user Monitoring Captures each session of real-user on website or application.
      Synthetic Transaction Monitoring To analyze the end-user level transaction process for optimal performance.
      Uptime Reporting Sends a report of uptime, downtime and response time of a webpage accessed from multiple locations
      Web Defacement Monitoring Reports any change in HTML elements like Text, Script, Image, Anchor, Iframe, and Links.
  • + 8 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.2/5 1,096 user ratings
    4.6/5 20 user ratings
    Ratings Distribution
    • Excellent

      34.7%
    • Very Good

      51.6%
    • Average

      10.2%
    • Poor

      1.8%
    • Terrible

      1.6%
    • Excellent

      60%
    • Very Good

      35%
    • Average

      5%
    • Poor

      0%
    • Terrible

      0%
    Review Summary

    Overall, users find the platform comprehensive and easy to use, praising its intuitive interface, customizable dashboards, and extensive monitoring capabilities. They appreciate the real-time data and alerting system, which helps them quickly identify and resolve issues. However, some users express concerns about the potential complexity for non-technical users and the occasional glitches or bugs they encounter. Additionally, a few users find the pricing to be on the higher side, especially for smaller teams or organizations.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Free Trial Available
    • Starts at $300.0. Offers Free-forever and Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Essentials Others

    Pro Others

    Easy Evaluation (Cloud Deployed) Free

    Perpetual License (On-Premise) Custom

    Subscription (On-Premise) $300.00 $300.00 per month

    SaaS (Cloud Deployed) Custom

    Audit Service (On-Premise or Cloud) Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots New Relic APM screenshot
    + 7 More
    Not Available
    Videos Video Thumbnail Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: San Francisco, CA Located in: Iselin, New Jersey Founded in: 2001
    Contact Details

    (650) 777-7600

    https://newrelic.com/products/application-monitoring

    +1 866 526 6700

    https://www.eginnovations.com/

    Social Media Handles

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