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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

MSP360 Backup logo
Backup Software

4.6 488 user ratings

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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

BackupVault Cloud Backup logo
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Overview

Description MSP360 Backup is a comprehensive online backup solution for small businesses that help Managed Service Providers (MSPs) and IT departments with an easy-to-manage cloud backup service. The solution comes loaded with a centralised management portal that can be used by companies to monitor and manage multiple back-ups, besides restoring users, endpoints, jobs and storage. With MSP360 Backup, users can proceed with both local and cloud-based storage services, such as AWS, Backblaze B2, Wasabi, Google Cloud Storage and Microsoft Azure. Moreover, the software also promises to deliver GDPR compliant data backup services for individual users in an efficient manner. Its integrated master password framework helps admins safeguard backup files from unauthorised access. Also, integrated timestamps help users keep track of modified files. MSP360 Backup utilises Shadow Copy Technology by Microsoft Volume to backup opened files. A 24/7/365 technical support offered by the same helps users with fast and relevant responses concerning technical issues. Read more BackupVault Cloud Backup is a backup service that helps companies to protect their digital assets. It does so by encrypting information and uploading it to the internet over a secured offsite server. This completely eliminates the risks of onsite threats such as flood, fire, user error, hardware issues and one of the most common now - ransomware. With BackupVault Cloud Backup, users get a range of solutions that are suitable for their different IT environments, like Google G Suite Backup and Office 365 Backup. In this way, users can protect their critical data on their server networks as well as end-user workstations. This service also includes a Data Upload Calculator that calculates how fast companies’ data can be uploaded on its offsite server. The uploading speed depends on the amount of data, how it compresses and how fast the upload internet connection is. Along with these services, the BackupVault Cloud Backup also offers the service of GDPR backup and GDPR disaster recovery. Read more
Pricing Options
  • Free Trial Available
  • Starts at $49.99. Offers Free-forever plan.
  • Free Trial Available
  • BackupVault Cloud Backup Offers Custom plan.
SW Score & Breakdown

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    81%
  • Momentum
    62%
  • Popularity
    81%

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    76%
  • Momentum
    63%
  • Popularity
    73%

Features

Total Features
8 Features
9 Features
Common Features for All
    Automated Storage Enables storage of data automatically and consistently
    Backup Scheduling This feature enables the software to take timely backups at regular intervals
    Cloud Storage Provides an online storage space to store data
    Compression Option Huge volumes of files can be compressed into small size
    Encryption With this feature data are encoded and secured
    Incremental Backup Holds copies of files from previous backups
    Remote Access Permits users access the home or office network and files on the go even from remote locations
    Secure Data Storage Ensures security and integrity of stored data
    Web Access Allows access to web resources
  • + 5 More - Show Less
    • Automated Storage Enables storage of data automatically and consistently
      Backup Scheduling This feature enables the software to take timely backups at regular intervals
      Cloud Storage Provides an online storage space to store data
      Compression Option Huge volumes of files can be compressed into small size
      Encryption With this feature data are encoded and secured
      Incremental Backup Holds copies of files from previous backups
      Remote Access Permits users access the home or office network and files on the go even from remote locations
      Secure Data Storage Ensures security and integrity of stored data
      Web Access Allows access to web resources
  • + 6 More - Show Less
  • Technical Details

    Organization Types Supported
    • Medium Business
    • Small Business
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online

    Reviews & Ratings

    User Rating
    4.6/5 488 user ratings
    5/5 93 user ratings
    Rating Distribution
    • Excellent

      67.8%
    • Very Good

      28.9%
    • Average

      1.6%
    • Poor

      0.6%
    • Terrible

      1%
    • Excellent

      96.8%
    • Very Good

      3.2%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    User Sentiments

      Ease of Use, Extensive Integrations, Reliable Backups, Comprehensive Backup Options

      Occasional Backup Issues, Confusing User Interface, Limited Linux Support, Inconsistent Support Experience

      Excellent Customer Support, Ease of Use, Reliable Backup and Restore Functionality, GDPR Compliance and UK-Based Data Centers

      Infrequent Software Updates, Limited Integrations with Third-Party Platforms, Occasional Backup Failures, Lack of Advanced Features (e.g., granular file versioning)

    Review Summary

    Overall, users praise the product's reliability, ease of use, and comprehensive features. They appreciate its ability to protect data across multiple platforms and its user-friendly interface. Additionally, the product's customer support is frequently lauded for its responsiveness and helpfulness. However, some users mention occasional technical difficulties and a few express concerns about the pricing. Overall, the product receives positive feedback from users, highlighting its strengths in data protection and user satisfaction.

    Users praise Backup Vault's ease of use, reliability, and excellent customer support. They appreciate the user-friendly interface, straightforward setup process, and comprehensive features that cater to various backup needs. The product's dependability in protecting data during critical situations and its swift response to restore operations are highly commended. Additionally, users laud the responsiveness and helpfulness of the support team in addressing inquiries and resolving issues promptly and efficiently.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $49.99. Offers Free-forever plan.
    • Free Trial Available
    • BackupVault Cloud Backup Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Windows Free Free

    Windows PRO $49.99 $49.99 One-time

    Windows Server $119.99 $119.99 One-time

    Ultimate $299.90 $299.90 One-time

    BackupVault Cloud Backup Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Not Available BackupVault Cloud Backup screenshot
    Videos Video Thumbnail
    + 1 More
    Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Pittsburgh, Pennsylvania Founded in: 2011 Located in: London, United Kingdom Founded in: 2004
    Contact Details

    +1 415-301-7773

    https://www.msp360.com/backup.aspx

    +44 20 3102 0040

    https://www.backupvault.co.uk/cloud-online-backup

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