SurveyRock vs Merren Comparison

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveyRock

Survey/ User Feedback Software

4.5 80 user ratings

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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Merren

Survey/ User Feedback Software

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Overview

Description

SurveyRock helps to get started quickly using one of many predefined templates (customer satisfaction, employee feedback, college course reviews, etc.) or if users already know what they want to say, just started adding questions. Choose from our numerous question types, including multiple-choice, rating, matrix, image, ranking, and more. Finally, select a survey theme that fits the brand or just go with our default elegant, classic style. They also offer the option to show the survey from right-to-left (RTL) for the clients who speak Arabic, Hebrew, Persian, Urdu, and others. Read more

Introducing Merren: the customer survey system that makes it possible for businesses of any size to stay connected with their customers and develop incredible solutions. In a tech landscape that is becoming increasingly demanding, Merren provides a groundbreaking way to survey customers, helping user to build better products and offerings than ever before. Merren gives you access to robust data that can be obtained quickly and easily through popular messaging apps like WhatsApp, Facebook, and Instagram Messenger. This gives customers the uniquely conversational experience they’re looking for – making surveys more enjoyable for participants and giving you quality, timely feedback. No longer do businesses have to rely on traditional methods of conducting surveys. With technology advancing all around us, Merren provides a modern option that is designed to help get ahead of competition when it comes to meeting customer needs and expectations. Despite its various powerful features, Merren is also exceptionally simple; this means can use it without being an expert in tech. The benefits speak for themselves: once implemented into workflow, Merren will provide valuable insights which allow to fine-tune everything from product design to customer support. There has never been an easier or more efficient way to serve base – so don’t miss out on this amazing opportunity! Read more

Pricing Options

Free Trial Not Available
Starts at $13.0. Offers Free-forever plan.

Free Trial Not Available
Starts at $39.0. Offers Custom plan.

SW Score & Breakdown

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

92%
Reviews

60%
Momentum

61%
Popularity

75%

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

81%
Reviews

60%
Momentum

60%
Popularity

69%

Features

Total Features	12 Features	8 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 9 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 5 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.5/5 80 user ratings	Not Available
Rating Distribution	Excellent 61.3% Very Good 33.8% Average 3.8% Poor 0% Terrible 1.3%	Not Available
User Sentiments	User-Friendly Interface, Variety of Question Types, Customizable Templates, Multilingual Support Limited Integration Options, Limited Customization of Reports, Limited Features in Free Plan, Mobile Responsiveness	Not Available
Review Summary	SurveyRock users praise its user-friendly interface, customizable surveys, and robust reporting capabilities. They appreciate the drag-and-drop survey builder, which allows for easy creation of complex surveys. Additionally, users find the ability to personalize surveys with custom branding and themes to be a valuable feature. SurveyRock's reporting functionality is also highly regarded, with users highlighting the ability to generate detailed reports and analyze data in various formats. However, some users have reported occasional technical glitches and limited customer support options.	Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Starts at $13.0. Offers Free-forever plan.	Free Trial Not Available Starts at $39.0. Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Basic Free Premium $13.00 $15.00 per month Business $17.00 $20.00 per user / month Enterprise $42.00 $50.00 per user / month	Startup $39.00 $49.00 per month Pro $79.00 $99.00 per month Business $159.00 $199.00 per month Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	UserFace SurveyRock Vs UserFace Meeturvey SurveyRock Vs Meeturvey easyfeedback 4.6 Based on 44 Ratings SurveyRock Vs easyfeedback QuestionPro 4.6 Based on 1235 Ratings SurveyRock Vs QuestionPro UserFeedback	QuestionPro 4.6 Based on 1235 Ratings Merren Vs QuestionPro easyfeedback 4.6 Based on 44 Ratings Merren Vs easyfeedback EventSurvey360 4.2 Based on 11 Ratings Merren Vs EventSurvey360 SmartSurvey 4.6 Based on 243 Ratings Merren Vs SmartSurvey UserFeedback
	View All SurveyRock Alternatives	View All Merren Alternatives