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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Mention logo
Reputation Management Software

4.5 1,131 user ratings

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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Mention allows you to keep up to date with what people are saying about your brand on the internet and social media. Its real-time monitoring capabilities can give you insight into updates about your company as they happen. Mention also provides automated reports, which can provide more detail about, and insight into, what these mentions on the web and social media mean for your business. You can then share these reports with both people internally at your company, as well as external clients. Mention enables you to also see what your competitors are doing by monitoring the web and social media for mentions of their brands. This means you can learn from the good and the bad of their strategy. Mention comes with Boolean alerts, which enables you to more accurately monitor what people are saying. It also allows you to discover influencers in your industry so you can create more effective outreach campaigns. Read more Social Throb is a brand reputation management tool used by marketing agencies, companies and startups. It enables them to get online mentions instantly from 20+ social media platforms, 100,000+, messages and emails. The tool’s Natural Language Processing allows users to collate, segment and analyze the sentiments into neutral, positive and negative according to their needs. It is also capable of analyzing the sentiments with precise keywords, sources, geographic locations and more. Social Throb provides companies with 360-degree insights for launching new products and finding new customers. Moreover, the tool comes with an interactive dashboard that showcases top influencers, social insights, demographic analysis and geographic locations in a seamless way. Consequently, users can track social mentions that are against their competition. By allowing team members to work together, Social Throb helps users to share topics, reports and alerts before their content gets viral. They can also filter the content by timeframe or other specifications. Social Throb even makes it easier for companies to engage with influencers and customers. Read more
Pricing Options
  • Free Trial Available
  • Starts at $24.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $99.0. Offers Custom plan.
SW Score & Breakdown

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    90%
  • Momentum
    60%
  • Popularity
    86%

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    66%

Features

Total Features
7 Features
7 Features
Common Features for All
    Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
    Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
    Response Management Allows timely responding to the feedback given by the product users/hotel guests
    Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
    Social Media Metrics Users can measure and improve social media marketing performance
    Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
  • + 4 More - Show Less
    • Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
      Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
      Response Management Allows timely responding to the feedback given by the product users/hotel guests
      Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
      Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
      Social Media Metrics Users can measure and improve social media marketing performance
      Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
  • + 4 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Online
    • 24/7 (Live rep)
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.5/5 1,131 user ratings
    Not Available
    Rating Distribution
    • Excellent

      60.1%
    • Very Good

      29.8%
    • Average

      6.9%
    • Poor

      1.6%
    • Terrible

      1.6%
    Not Available
    User Sentiments

      Ease of Use, Timely Alerts, Comprehensive Monitoring, Influencer Identification

      Inaccurate Results, Limited Features in Free Version, Poor Customer Support, High Pricing

      Not Available
    Review Summary

    Users appreciate Mention's user-friendly interface, comprehensive monitoring capabilities, and accurate sentiment analysis. They find it valuable for tracking brand mentions, monitoring competitors, and identifying influencers. Additionally, its robust reporting feature and social media integration are highly regarded. However, some users have expressed concerns regarding its pricing, occasional technical issues, and the need for improved customer support responsiveness.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $24.0. Offers Free-forever and Custom plan.
    • Free Trial Available
    • Starts at $99.0. Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Free Free

    Solo $24.00 $29.00 per month

    Pro $83.00 $99.00 per month

    ProPlus $166.00 $199.00 per month

    Company Custom

    Silver $99.00 $99.00 per month

    Gold $499.00 $499.00 per month

    Platinum $699.00 $699.00 per month

    Custom Plan Custom

    Managed Service $1,999.00 $1,999.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Mention screenshot: mention-stats
    + 5 More
    Not Available
    Videos Video Thumbnail Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Paris, France Founded in: 2012 Located in: Birmignham, United Kingdom Founded in: 2017
    Contact Details

    +33 1 76 36 06 97

    https://mention.com/

    +44 (0) 3333 010156

    http://www.socialthrob.com/?ref=betalist

    Social Media Handles

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