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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Lucky Carrot logo
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Perceptyx logo
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Featured

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Confetti logo

Confetti

Event Planning Software

1 19 user ratings

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Featured

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zendesk Support Suite logo

Zendesk Support Suite

Help Desk Software

4.3 7,211 user ratings

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Overview

Description Lucky Carrot is an interactive employee engagement platform, helping enterprises define peer-to-peer recognition and reward management system. Employees can leverage the solution to get a voice of their own, they can submit feedbacks in an anonymous way, without disclosing their original identities. Moreover, employers can find out the root cause of disengagement within their organization and take the help of relevant recommendations, to overcome the same. Desirable, personalized and flexible gift cards available within, lets companies streamline their internal rewarding procedure on a regular basis, eliminating room for disengagement and dissatisfaction as well. Admins of small, medium and large businesses can use Lucky Carrot to monitor employee-wise engagement levels. They can detect the upcoming leaders and managers within their company and rank the disengagement levels as per scores. Lastly, company admins are allowed to schedule multiple settings, specify access rights and segregate reward management skills. Read more Perceptyx is an employee survey creation platform that enables you to create beautiful and custom-created employee surveys. It provides you with the tools to compose engaging and interactive surveys by leveraging their recommended employee survey questions and reviews that help you in matching the content of your survey with your strategy, and goal. Perceptyx assists in enhancing your overall employee experience using strong branding and UX designs. You can combine multiple survey feedbacks such as on boarding, pulse, census, or exit to get hold of employee perception during the employee experience. You can also connect your survey responses to operational data, demographics, HRIS data, and performance metric to encapsulate all of your data at one place. Users get configurable and flexible surveys for their employees, to increase your technological advantage and increase your data effectiveness. With Perceptyx, you additionally get secure access to surveys using a single sign on and you can access them via email or SMS text messages as well. The platform offers a free demo to its users to try and test its features before making the actual purchase. Read more Confetti makes it easy to discover and book hundreds of live-hosted team-building experiences designed to enhance the company culture. The growing catalog features exclusive, exciting experiences tailored to the season and meet the team’s needs. We’ve revolutionized corporate event planning with a simple process to plan, book, and pay instantly. The expert event coordinators ensure a smooth, seamless experience for users and a memorable time for team members. From detailed event briefings to customized invites, Confetti supports users every step of the way. The live hosts are not only experts in their fields but are also trained to create engaging experiences that bring everyone together—even the quietest team members. Whether planning a virtual event or an in-person experience, Confetti helps to build stronger teams and unforgettable memories. Let’s make planning fun and effortless! Read more Zendesk Support is a customer support solution that centralizes all customer queries and interactions in one place. Customer support agents can access all customer data in a single interface so they have the complete history of any interactions, and can provide a more personalized and complete resolution to the issue. Zendesk Support can bring together support data and interactions from multiple channels, and also allows customers to submit support requests through the channel of their choice. The agent support tools allow customer queries to be submitted directly to the right agent with the right skills and knowledge to answer the request. Customer support agents can also collaborate with other teams to get the necessary information to best resolve issues. Zendesk Supports helps improve support agents’ response time by guiding them directly from one ticket to the next, which also avoids them cherry picking certain ticket types. Read more
Pricing Options
  • Free Trial Available
  • Starts at $3.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $19.00.
SW Score & Breakdown

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    60%
  • Momentum
    63%
  • Popularity
    82%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    94%
  • Reviews
    74%
  • Momentum
    67%
  • Popularity
    82%

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    68%
  • Momentum
    62%
  • Popularity
    76%

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    78%
  • Momentum
    64%
  • Popularity
    63%
SaaSworthy Awards
Not Available
Not Available
Not Available
# 7 Fastest Growing # 12 Fastest Growing

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • NA
  • NA
  • Available

Reviews & Ratings

User Rating
Not Available
4.6/5 39 user ratings
1/5 19 user ratings
4.3/5 7,211 user ratings
Rating Distribution
Not Available
  • Excellent

    71.8%
  • Very Good

    20.5%
  • Average

    7.7%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    0%
  • Very Good

    0%
  • Average

    0%
  • Poor

    0%
  • Terrible

    100%
  • Excellent

    59.3%
  • Very Good

    27.2%
  • Average

    4.4%
  • Poor

    1.3%
  • Terrible

    7.9%
User Sentiments
    Not Available
    Not Available
    Not Available

    Extensive Integrations, Comprehensive Reporting Functionality, Easy to Use Interface, Helpful Knowledge Base

    Slow Support Response Times, Lack of Advanced Chat Features, Inflexible User Management, Confusing Navigation

Review Summary
Not Available
Not Available
Not Available

Zendesk Support is widely praised for its user-friendly interface, customizable features, and robust reporting capabilities. It is particularly lauded for its ability to streamline customer service processes, facilitate effective agent collaboration, and enhance customer satisfaction. However, some reviewers have expressed concerns about its pricing structure and the occasional occurrence of technical glitches. Additionally, some users have found the reporting functionality to be somewhat limited.

  Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $3.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $19.00.
Pricing Plans
Monthly Plans Annual Plans

Free Free

Pro $4.00 $4.00 per user / month

Special Pricing $3.00 $3.00 per user / month

Perceptyx Custom

Pay As You Go Others

Plus Others

Pro Others

Enterprise Custom

Annual Event Planning Custom

Support Team $19.00 $25.00 per user / month

Suite Team $55.00 $69.00 per user / month

Suite Professional $115.00 $149.00 per user / month

Suite Enterprise $169.00 $219.00 per user / month

Suite Team (Employee Service Suite) $55.00 $69.00 per user / month

Suite Growth (Employee Service Suite) $89.00 $115.00 per user / month

Suite Professional (Employee Service Suite) $115.00 $149.00 per user / month

Suite Enterprise (Employee Service Suite) $169.00 $219.00 per user / month

 
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Screenshots & Videos

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Vendor information

Company Details Located in: Yerevan, Armenia Located in: Temecula, California Founded in: 2003 Located in: Boca Raton, Florida Founded in: 2017 Located in: San Francisco, California - 94103 Founded in: 2007
Contact Details

+374 55 599577

https://luckycarrotapp.com/

+1 951-676-4414

https://www.perceptyx.com/

+1 917-310-3193

https://www.withconfetti.com/

+1 415-418-7506

https://www.zendesk.com/service-suite/

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