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Overview

Description Kommunicate is a robust customer support automation platform, with which users can develop AI-based chatbots without code, improve customer experience and generate more leads on the go. The software enables companies to provide the best of human touch and automation simultaneously. Organisations can also depend on the same to move beyond plain texts and drive in better engagement rates with rich messaging. Further, an easy to use chatbot builder available within facilitates seamless development of conversational workflows and NLP powered support bots accordingly. Users can generate exclusive bots that can schedule meetings, qualify leads and provide relevant support to customers 24/7. Powerful dashboards present within helps users manage customer conversations via live chat, bots, WhatsApp, Facebook and Line. Moreover, users can even customise and generate an intuitive help centre of their own with Kommunicate and get the particular deployed over the website. Read more Google Cloud Dialogflow is a conversational AI based platform that helps companies streamline effective and understandable conversations with their loyal customers. The platform is powered by Google’s leading AI inclusive of powerful chatbots and voice bots. Thus enabling companies to deliver natural customer experiences with the help of virtual agents that supports multi-turn conversations in an efficient manner. Moreover, visual builders and prebuilt agents made available within Google Cloud Dialogflow helps out companies with seamless interface generation, reducing the development time from days to minutes. This way companies also gets to deploy multiple chat interfaces across their contact centre and digital channels, including messaging services of their own. Other notable features include seamless virtual agent management using end-to-end CI/CD pipelines, through versioning and continuous evaluation of flow-based modules. Thus facilitating scaling up to 40,000 intents and 20 independent flows for each agent. Read more
Pricing Options
  • Free Trial Available
  • Starts at $33.33. Offers Custom plan.
  • Free Trial Available
  • Google Cloud Dialogflow Offers Custom plan.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.7/5 36 user ratings
4.7/5 25 user ratings
Ratings Distribution
  • Excellent

    75.5%
  • Very Good

    22.6%
  • Average

    0%
  • Poor

    0%
  • Terrible

    1.9%
  • Excellent

    68%
  • Very Good

    32%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
Pros & Cons
  • Robust customer support automation platform
  • Develop AI-based chatbots without code
  • Improve customer experience and generate more leads
  • Easy to use chatbot builder
  • Seamless development of conversational workflows and NLP powered support bots
  • Can be complex to set up and configure
  • May require additional resources to implement and maintain
  • Conversational AI based platform
  • Streamline effective and understandable conversations with customers
  • Powered by Google’s leading AI inclusive of powerful chatbots and voice bots
  • Visual builders and prebuilt agents
  • Seamless virtual agent management using end-to-end CI/CD pipelines
  • Can be expensive for small businesses
  • May require technical expertise to implement and maintain
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $33.33. Offers Custom plan.
  • Free Trial Available
  • Google Cloud Dialogflow Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Start $33.33 $40.00 per month

Grow $83.33 $100.00 per month

Scale $333.33 $400.00 per month

Business Custom

Dialogflow CX Custom

Dialogflow ES (Essentials) Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Kommunicate screenshot
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Videos Video Thumbnail
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Vendor information

Company Details Located in: Bangalore, India Founded in: 2017

Not available

Contact Details

(+1) (310) 402-2374

https://www.kommunicate.io/

Not available

https://cloud.google.com/dialogflow

Social Media Handles

Not available

FAQs

What are the key differences between Kommunicate and Google Cloud Dialogflow?

Kommunicate is a customer support automation platform, while Google Cloud Dialogflow is a conversational AI platform.

What are the alternatives to Kommunicate?

The top alternatives to Kommunicate are Enterprise Bot, CBOT, ChatBot, ChatQ, and Botbot.AI.

What are the alternatives to Google Cloud Dialogflow?

The top alternatives to Google Cloud Dialogflow are Conversational AI Bot, AI Chatbot, CBOT, ChatClient AI, and aiaibot.

Which product is better for large-scale customer support?

Kommunicate is designed for large-scale customer support, with features like multi-channel support, AI-powered chatbots, and advanced analytics.

Which product is better for building conversational AI chatbots?

Google Cloud Dialogflow is designed for building conversational AI chatbots, with features like natural language processing, machine learning, and pre-built agents.

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