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Inbound Call Tracking Software

4.5 1,215 user ratings

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Overview

Description Invoca is a call tracking and analytics software driven by artificial intelligence that is ideally suited for all types of enterprises. Invoca allows revenue teams to create better buying experiences, attract more leads, and boost revenue across the board. It's a platform that provides marketers with campaign attribution and actionable data from incoming phone conversations. Invoca's provides AI-powered call tracking and analytics capabilities that are specifically designed for enterprise marketers. It is a one-stop solution that makes use of modern technology to gather data, boost your marketing significantly, and multiply your revenue. Marketers can use data from phone interactions with consumers to better understand and anticipate consumer behavior using Signal AI predictive analytics of Invoca. It provides precise and real-time call analytics that are tailored to a company's unique requirements. This is software that is one of its kind. Its AI capabilities are unmatched and have won Invoca several accolades. It is a no-brainer choice and you must use this software to boost your business and revenue. It provides a free trial version, 24/7 live assistance, and some affordable premium plans to choose from. Read more A call tracking and analytics platform, Ringba lets its users manage their call flow and optimise business performance with the help of real-time reporting and analyses in an efficient manner. This inbound call tracking platform caters excellently to the needs of marketers, brands and pay-per-calls as per their business habits. Ringba offers a number of useful functionalities like call tracking, interactive voice response, ring tree, among others, all of which come together facilitating meaningful outcomes. Its on-demand global access allows users to connect and interact with customers across 60 countries. Further, with intelligent call routing, Ringba yields the maximum calling average through multiple advertising channels in real-time. Its futuristic analytical technology helps users extract meaningful information from the available data and create seamless services accordingly. Also, the Real-time call management and reporting facility provided through Ringba’s cutting edge technology lets users group, filter, sort and export their data in an instant and without limits. Furthermore, appropriate consumer insights enable users to personalise and optimise their services as per clients needs. Read more
Pricing Options
  • Free Trial Available
  • Invoca Offers Custom plan.
  • Free Trial Not Available
  • Starts at $99.0. Offers Free-forever and Custom plan.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.5/5 1,215 user ratings
5/5 164 user ratings
Rating Distribution
  • Excellent

    57.7%
  • Very Good

    37%
  • Average

    4%
  • Poor

    0.7%
  • Terrible

    0.7%
  • Excellent

    98.8%
  • Very Good

    1.2%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
User Sentiments

    Robust Call Tracking, Extensive Integrations, Excellent Customer Support, Actionable Insights

    Complex UI, Limited Global Availability, Inconsistent Data Accuracy, Confusing Reporting Features

    Excellent Customer Support, Ease of Use, Detailed Reporting, Advanced Call Routing

    Occasional System Crashes, Complexity of Some Routing Tasks, Limited User Permissions, Lack of SMS Support

Review Summary

Invoca's customer reviews reveal a robust platform that excels in tracking and analyzing marketing campaigns, providing valuable insights for optimizing ROI. Users appreciate its user-friendly interface, customizable dashboards, and comprehensive reporting capabilities. However, some users have expressed concerns regarding occasional technical glitches and the need for improved customer support responsiveness. Overall, Invoca is a reliable solution for businesses seeking to enhance their marketing effectiveness and optimize campaign performance.

Overall, Ringba garners positive feedback from users across multiple platforms. It is praised for its effective call tracking and analytics capabilities, which provide valuable insights into customer interactions. The ease of use and intuitive interface make it accessible to users of all technical backgrounds. Additionally, the integration options with popular CRM and marketing automation tools enhance its functionality and streamline workflows. Some users have noted occasional technical glitches or limitations in customization, but the overall sentiment towards Ringba's performance and customer support remains positive.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Invoca Offers Custom plan.
  • Free Trial Not Available
  • Starts at $99.0. Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Invoca Custom

BASIC Free

PREMIUM $99.00 $99.00 per month

ENTERPRISE Custom

 
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View Detailed Pricing

Alternatives

 

Screenshots & Videos

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Vendor information

Company Details Located in: Santa Barbara, CA - 93101 Founded in: 2008 Located in: San Diego, California
Contact Details

(855) 900-6734

https://www.invoca.com/

(800) 824-5000

https://www.ringba.com/

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