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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Skype for business is a communication software that allows users to seamlessly communicate with their business partners through audio and video calling, smart messaging or by screen sharing. With Skype for Business, users can host video or audio conferences with up to 50 people at the same time. They can record the calls made through skype and enable live captions and subtitles during online chatting. Skype has made the file searching process easy and hassle-free. The users no longer need to scroll through their chat history in order to find a file, they can get it from the gallery under the chat name. Skype has made the whole interview process easy and simple, users can conduct interviews of relevant clients without even personally meeting them. Thus, it saves a lot of time and money for both of them. Skype allows users to call landlines and mobiles from any place in the world. Users from any country can get access to skype numbers as they are available across 26 countries and regions. With Skype for Business, users can send messages to other business partners directly from the software. Read more Interactio is an isolated simultaneous interpretation platform that bridges the gap between multilingual online events. The platform interprets virtual meetings held by governments, whether they are hybrid meetings that are integrated directly with one's hardware or meetings held directly through the platform. It offers devoted technical support, qualified interpreters, and the best security measures guaranteed through auditing and risk evaluation that prioritise valuable data and streams. Even business meetings can be conducted without difficulty, and people can enjoy interacting with one another while also fostering relationships. The platform offers complete technical assistance, limitless language options, and complete backing for hybrid, on-site, and remote meetings on the Interactio platform or other video streaming services. The technology also allows users to stream genuine interpretations in any language and arrange hybrid, online, or in-person activities. Despite linguistic disparities, people can easily converse with one another. It is possible to utilise the software as a stand-alone multilingual conferencing platform without the need for any additional third-party software or resources. Read more
Pricing Options
  • Free Trial Not Available
  • Skype for Business Offers Custom plan.
  • Free Trial Not Available
  • Interactio Offers Custom plan.
SW Score & Breakdown

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    60%
  • Momentum
    61%
  • Popularity
    72%
SaaSworthy Awards # 8 Highly Rated # 9 Fastest Growing
Not Available

Features

Total Features
11 Features
14 Features
Common Features for All
    Audio Conferencing Allows users to communicate using audio channels entirely
    File Sharing A simple way to share files instantaneously with the team
    Guest users Users are allowed to join a conference without requiring to sign-in or download the application
    HD Video Streaming Support to broadcast or live stream high-quality HD resolution videos
    Hand Raising Facility to notify the host when the conference participant wants to speak
    Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
    Live Preview Presents a live preview of what viewers see in real-time
    Meeting Scheduler Allows to schedule meetings intuitively and integrated into a calendar, email services, and other productivity apps
    Notification Blocker Prevents to show default notifications from other apps during screen sharing
    Participant Permissions Facility to assign roles as moderators, presenters, or participants to each individual or a group
    Polls (Voting) Helps to discover critical data by asking the participants questions concerning the webinar
    Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system
    Screen Sharing Enables remote participants to see your desktop that allows better collaboration
    Session Recording Enables one to record remote access, support sessions, and meetings
    Switch Presenter Allows presenter to handover presenter access to another user in a meeting
    Virtual Whiteboard Interactive whiteboard to teach, explain, sketch and for online presentation
  • + 8 More - Show Less
    • Audio Conferencing Allows users to communicate using audio channels entirely
      File Sharing A simple way to share files instantaneously with the team
      Guest users Users are allowed to join a conference without requiring to sign-in or download the application
      HD Video Streaming Support to broadcast or live stream high-quality HD resolution videos
      Hand Raising Facility to notify the host when the conference participant wants to speak
      Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
      Live Preview Presents a live preview of what viewers see in real-time
      Meeting Scheduler Allows to schedule meetings intuitively and integrated into a calendar, email services, and other productivity apps
      Notification Blocker Prevents to show default notifications from other apps during screen sharing
      Participant Permissions Facility to assign roles as moderators, presenters, or participants to each individual or a group
      Polls (Voting) Helps to discover critical data by asking the participants questions concerning the webinar
      Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system
      Screen Sharing Enables remote participants to see your desktop that allows better collaboration
      Session Recording Enables one to record remote access, support sessions, and meetings
      Switch Presenter Allows presenter to handover presenter access to another user in a meeting
      Virtual Whiteboard Interactive whiteboard to teach, explain, sketch and for online presentation
  • + 11 More - Show Less
  • Technical Details

    Organization Types Supported
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Online
    • 24/7 (Live rep)
    • Online

    Reviews & Ratings

    User Rating
    4.3/5 7,172 user ratings
    4.9/5 183 user ratings
    Rating Distribution
    • Excellent

      48.3%
    • Very Good

      35.4%
    • Average

      12.1%
    • Poor

      2.4%
    • Terrible

      1.8%
    • Excellent

      85.8%
    • Very Good

      13.7%
    • Average

      0.5%
    • Poor

      0%
    • Terrible

      0%
    User Sentiments
      Not Available

      User-friendly interface, Excellent customer service, High quality audio, Reliable platform

      Limited video features, Occasional technical issues, Lack of free version, Mobile-centric design

    Review Summary
    Not Available

    Interactio users frequently praise its user-friendly interface, ease of setup, and comprehensive set of features. The platform's ability to centralize customer interactions across multiple channels, including social media, email, and live chat, is a key selling point. Reviewers also appreciate Interactio's customizable reporting and analytics capabilities, which provide valuable insights into customer behavior and agent performance. While some users have experienced occasional technical issues, the overall sentiment towards Interactio is overwhelmingly positive, with many reviewers highlighting its positive impact on their customer service operations.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Skype for Business Offers Custom plan.
    • Free Trial Not Available
    • Interactio Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Skype for Business Custom

    Interactio Custom

     
    View Detailed Pricing

    Screenshots & Videos

    Videos Video Thumbnail
    + 2 More
    Video Thumbnail
    + 1 More

    Vendor information

    Company Details

    Not available

    Located in: Vilnius, Lithuania Founded in: 2014
    Contact Details

    Not available

    https://www.skype.com/en/business/

    +1 831-777-4441

    https://www.interactio.io/

    Social Media Handles

    Not available

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