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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description GuestPoint is a one-stop solution for property management that aims at providing a streamlined guest experience to the user’s customers. It assists you in managing your property with a single, comprehensive platform that includes revenue-boosting features, streamlined operations, and easy reporting with a single click. With GuestPoint, you can manage many properties using a single reservation system and create quick and easy ways for new and returning customers to book straight from your website without paying a commission. It additionally offers tools that track your occupancy and automatically changes hotel pricing. You can reach new audiences and manage reservations across different sales channels too with GuestPoint. Users can keep track of their key performance metrics, set hypothetical goals, and examine revenue from anywhere. GuestPoint offers smart housekeeping technology that recognises which rooms, including common areas such as reception, need cleaning. You can also allocate cleaners to different rooms and create a digital or printed roster for each cleaner. GuestPoint can be tailored to your specific requirements in order to assist you in growing your business. Read more Impala is essentially an intuitive platform for travel businesses to enhance their sale of rooms and monitor inventories alike. The solution makes it simple for hotel managers to take control over the sales and reach new heights in the market. The platform is also a medium for room sellers and hotel managers to connect and provide travellers with the best possible comfort. The interface is mostly simple and anyone willing to step into the business can easily sign up and begin with the process. It is, therefore, fast and transparent enough for anyone to use. The platform benefits the hotels and the room sellers separately and the advantages are to look for. For hotel managers, it is a convenient platform to attract potential guests thus enhancing the revenue and occupancy possibilities. Integration-free onboarding allows simultaneous prebookings with the pay-at-hotel feature. For room sellers, it becomes easy to contact the hotels, set rates and build relationships, on the go. Read more
Pricing Options
  • Free Trial Not Available
  • GuestPoint Offers Custom plan.
  • Free Trial Not Available
SW Score & Breakdown

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    73%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    66%

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    85%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    74%

Features

Total Features
4 Features
8 Features
Common Features for All
    Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise
    GDS / OTA Integration Helps in providing room availability and pricing information to a large base of potential guests through online travel agencies
    Guest Experience (GEM) Helps in logging essential data that can be used to improve guests staying experience in the hotel
    Maintenance Management Helps in recording vital data concerning the overall maintenance of a hospitality property
    Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department
    Multi-Property Allows automating, streamlining and improving the management needs of multiple properties, using a centralized platform.
    Online Hotel Booking Helps the staff in accepting and confirming online booking and reservations made
    Point of Sale (POS) Ensures that the service selling and financial transaction related activities are completed efficiently and timely
    Reservations Management Helps in storing and managing all reservation related data and tasks in an orderly and easily accessible manner
    Reviews Management Helps in tracking and monitoring how the hospitality property perceived across the web and social media channels
  • + 1 More - Show Less
    • Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise
      GDS / OTA Integration Helps in providing room availability and pricing information to a large base of potential guests through online travel agencies
      Guest Experience (GEM) Helps in logging essential data that can be used to improve guests staying experience in the hotel
      Maintenance Management Helps in recording vital data concerning the overall maintenance of a hospitality property
      Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department
      Multi-Property Allows automating, streamlining and improving the management needs of multiple properties, using a centralized platform.
      Online Hotel Booking Helps the staff in accepting and confirming online booking and reservations made
      Point of Sale (POS) Ensures that the service selling and financial transaction related activities are completed efficiently and timely
      Reservations Management Helps in storing and managing all reservation related data and tasks in an orderly and easily accessible manner
      Reviews Management Helps in tracking and monitoring how the hospitality property perceived across the web and social media channels
  • + 5 More - Show Less
  • Technical Details

    Organization Types Supported
    • Individuals
    • Medium Business
    • Small Business
    • Individuals
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Installed - Windows
    • SaaS/Web/Cloud
    • Installed - Windows
    Modes of Support
    • 24/7 (Live rep)
    • Online
    • 24/7 (Live rep)
    • Online
    API Support
    • NA
    • Available

    Reviews & Ratings

    User Rating
    4.2/5 25 user ratings
    Not Available
    Rating Distribution
    • Excellent

      60%
    • Very Good

      24%
    • Average

      0%
    • Poor

      12%
    • Terrible

      4%
    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • GuestPoint Offers Custom plan.
    • Free Trial Not Available
    Pricing Plans
    Monthly Plans Annual Plans

    GuestPoint Custom

    Standard Others

    Full Service Others

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots GuestPoint Demo - GuestPoint
    + 2 More
    Not Available

    Vendor information

    Company Details Located in: Australia Located in: London, United Kingdom Founded in: 2016
    Contact Details

    1300 236 848

    https://www.guestpoint.com/

    +44 20 3974 2734

    https://impala.travel/

    Social Media Handles

    Not available

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