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72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

HERO Hospitality PBX logo
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Infor HMS logo
Hotel Management Software

3.7 11 user ratings

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Overview

Description HERO Hospitality is a hospitality PBX solution built specifically for hotels, resorts & other hospitality environments including military and government housing. HERO hospitality PBX is a flexible solution that can be rapidly integrated & deployed into any hospitality environment. The platform is compatible with all the leading hotel PMS systems and a wide range of analog and IP-based phones from leading manufacturers. The HERO Hospitality PBX solution comes with a built-in billing platform that enables hospitality operators and service providers to easily manage hotel guest accounts and payments. Read more Infor HMS (Hospitality Management Solution) is a futuristic Property Management System able to handle different challenges within the hospitality industry. It can be used to streamline hotel-related operations, fine-tune guest services and fulfil guests’ expectations on the go. Moreover, Info HMS is scalable, satisfying the current and changing requirements of individual businesses. The platform uses a multi-tenant AWS based architecture that promotes growth in a stable and secure way. It also implements advanced mobile functionality that allows mobile-based check-ins and check-outs, including guest services. Further, Infor HMS with its inbuilt hotel PMS integration facility, supports gaming systems, loyalty programs, payments and more. Infor HMS aids businesses to provide a more personalised guest experience by centralising guest profiles. The configuration of the platform can be changed, presenting a customisable display and functionality, fit for any user. With accessible reports containing organisational data, the software increases team collaboration enabling informed strategies. Inform HMS not only empowers organisations with better scalability and resilience but also merges guest data and tracks guest preferences in an automated manner. Thus adding clarity to high-value guests. Read more
Pricing Options
  • Free Trial Available
  • HERO Hospitality PBX Offers Custom plan.
  • Free Trial Not Available
  • Infor HMS Offers Custom plan.
SW Score & Breakdown

72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    66%
  • Reviews
    67%
  • Momentum
    60%
  • Popularity
    62%

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    84%
  • Reviews
    76%
  • Momentum
    60%
  • Popularity
    70%

Features

Total Features
2 Features
8 Features
Common Features for All
    Catering Helps in storing necessary information related to catering or food services offered to guests at the hotel
    Front Office Management Helps hotel managers to engage better with guests with all necessary digital data, right at their fingertips
    Guest Experience (GEM) Helps in logging essential data that can be used to improve guests staying experience in the hotel
    Housekeeping Management Helps in monitoring and managing all housekeeping related activities done in hotels
    Maintenance Management Helps in recording vital data concerning the overall maintenance of a hospitality property
    Multi-Property Allows automating, streamlining and improving the management needs of multiple properties, using a centralized platform.
    Online Hotel Booking Helps the staff in accepting and confirming online booking and reservations made
    Point of Sale (POS) Ensures that the service selling and financial transaction related activities are completed efficiently and timely
    Reservations Management Helps in storing and managing all reservation related data and tasks in an orderly and easily accessible manner
    Catering Helps in storing necessary information related to catering or food services offered to guests at the hotel
    Front Office Management Helps hotel managers to engage better with guests with all necessary digital data, right at their fingertips
    Guest Experience (GEM) Helps in logging essential data that can be used to improve guests staying experience in the hotel
    Housekeeping Management Helps in monitoring and managing all housekeeping related activities done in hotels
    Maintenance Management Helps in recording vital data concerning the overall maintenance of a hospitality property
    Multi-Property Allows automating, streamlining and improving the management needs of multiple properties, using a centralized platform.
    Online Hotel Booking Helps the staff in accepting and confirming online booking and reservations made
    Point of Sale (POS) Ensures that the service selling and financial transaction related activities are completed efficiently and timely
    Reservations Management Helps in storing and managing all reservation related data and tasks in an orderly and easily accessible manner
  • + 5 More - Show Less
  • Technical Details

    Organization Types Supported
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    Modes of Support
    • 24/7 (Live rep)
    • Online
    • 24/7 (Live rep)
    • Online

    Reviews & Ratings

    User Rating
    4/5 1 user ratings
    3.7/5 11 user ratings
    Rating Distribution
    • Excellent

      0%
    • Very Good

      100%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    • Excellent

      27.3%
    • Very Good

      36.4%
    • Average

      18.2%
    • Poor

      18.2%
    • Terrible

      0%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • HERO Hospitality PBX Offers Custom plan.
    • Free Trial Not Available
    • Infor HMS Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    HERO Hospitality PBX Custom

    Infor HMS Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Videos Not Available Video Thumbnail

    Vendor information

    Company Details Located in: Pointe-Claire, Canada Located in: New York, New York
    Contact Details

    +1 (514) 693 8500

    http://www.dialexia.com/hospitality-pbx/

    866-244-5479

    https://www.infor.com/products/hms

    Social Media Handles

    Not available

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