HERO Hospitality PBX vs iHotel Comparison

72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

HERO Hospitality PBX

Hotel Management Software

4 1 user ratings

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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

iHotel

Hotel Management Software

4.5 15 user ratings

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Overview

Description

HERO Hospitality is a hospitality PBX solution built specifically for hotels, resorts & other hospitality environments including military and government housing. HERO hospitality PBX is a flexible solution that can be rapidly integrated & deployed into any hospitality environment. The platform is compatible with all the leading hotel PMS systems and a wide range of analog and IP-based phones from leading manufacturers. The HERO Hospitality PBX solution comes with a built-in billing platform that enables hospitality operators and service providers to easily manage hotel guest accounts and payments. Read more

iHotel is Robust, Reliable, and Intuitive Property Management System for Hotels & Lodgings of all sizes. Have complex PMS systems that are expensive to purchase, maintain, and ensure staff is trained appropriately. Do not have a satisfactory level of support for their Management Information Systems. Are certainly paying more commissions than they should be to OTA and other sources of online reservations. Do not have future proof systems that are strong on flexibility and integration and give hotel options on cloud computing, training via eLearning, and automated off-site backup of data. Read more

Pricing Options

Free Trial Available
HERO Hospitality PBX Offers Custom plan.

Free Trial Not Available
iHotel Offers Custom plan.

SW Score & Breakdown

72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

66%
Reviews

66%
Momentum

60%
Popularity

62%

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

79%
Reviews

74%
Momentum

62%
Popularity

74%

Features

Total Features	2 Features	6 Features
Common Features for All	Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise Front Office Management Helps hotel managers to engage better with guests with all necessary digital data, right at their fingertips GDS / OTA Integration Helps in providing room availability and pricing information to a large base of potential guests through online travel agencies Maintenance Management Helps in recording vital data concerning the overall maintenance of a hospitality property Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department Online Hotel Booking Helps the staff in accepting and confirming online booking and reservations made Point of Sale (POS) Ensures that the service selling and financial transaction related activities are completed efficiently and timely	Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise Front Office Management Helps hotel managers to engage better with guests with all necessary digital data, right at their fingertips GDS / OTA Integration Helps in providing room availability and pricing information to a large base of potential guests through online travel agencies Maintenance Management Helps in recording vital data concerning the overall maintenance of a hospitality property Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department Online Hotel Booking Helps the staff in accepting and confirming online booking and reservations made Point of Sale (POS) Ensures that the service selling and financial transaction related activities are completed efficiently and timely + 3 More - Show Less

Technical Details

Organization Types Supported	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - iOS Installed - Windows	SaaS/Web/Cloud Mobile - iOS Installed - Windows
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online

Reviews & Ratings

User Rating	4/5 1 user ratings	4.5/5 15 user ratings
Rating Distribution	Excellent 0% Very Good 100% Average 0% Poor 0% Terrible 0%	Excellent 60% Very Good 33.3% Average 6.7% Poor 0% Terrible 0%
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available HERO Hospitality PBX Offers Custom plan.	Free Trial Not Available iHotel Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	HERO Hospitality PBX Custom	iHotel Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Hotel SuperHero 3.3 Based on 4 Ratings HERO Hospitality PBX Vs Hotel SuperHero Cloud Hotel ERP HERO Hospitality PBX Vs Cloud Hotel ERP iHotel 4.5 Based on 15 Ratings HERO Hospitality PBX Vs iHotel MSI CloudPM 4.5 Based on 13 Ratings HERO Hospitality PBX Vs MSI CloudPM Hotel PMS 4 Based on 8 Ratings HERO Hospitality PBX Vs Hotel PMS	Hotel PMS 4 Based on 8 Ratings iHotel Vs Hotel PMS MSI CloudPM 4.5 Based on 13 Ratings iHotel Vs MSI CloudPM HoteloPro 5 Based on 7 Ratings iHotel Vs HoteloPro Maestro PMS 3.8 Based on 44 Ratings iHotel Vs Maestro PMS MyHotelLine PMS 4.6 Based on 11 Ratings iHotel Vs MyHotelLine PMS
	View All HERO Hospitality PBX Alternatives	View All iHotel Alternatives