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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Zendesk Support Suite |
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Confetti |
| Description | HelloTeam is an all-in-one employee engagement and talent management software that helps your employees achieve their objectives, improve their performance, and retain their talent. It has partnered with ADP to enable users to log in using their ADP SSO credentials. With HelloTeam, you can utilize the app to transmit new hire information from ADP into HelloTeam, as well as import current employee data for a smooth transition. The HelloTeam dashboard keeps workers up to speed on the latest news and events, celebrates birthdays and work anniversaries, and honours career achievements. It enables you to make the most of your present workers' skills by forming cross-functional teams. You can see your complete organization's structure and look at direct reports to see how your employees are performing on a single page. You can create surveys, gather and analyze comments, data, and even segment respondents based on geography, departments, or positions with HelloTeam. Employees can set and monitor personal objectives, as well as match them with the company's goals, using HelloTeam. Additionally, the platform provides up-to-date recruiting, headcount, turnover, and retention information. Read more | People Elements is an interactive platform that provides the right kind of employee engagement solutions and employee engagement strategies. Simply put, it helps in improving employee experience by combining a powerful platform with expert guidance that enables leaders and managers to quickly identify and conclude on insights. This leads to rapid actions, increased engagement, higher retention and better productivity. A customisable real-time dashboard ensures clients’ unlimited access to the different metrics. Understanding employee sentiments is a huge concern that cannot be taken care of without looking at the big picture. Analytical tools like heat mapping, sentiment analysis and benchmarks are always included in packages as compulsory elements. An intuitive survey builder allows the building of interactive surveys with preloaded templates and further helps in circulating these to outlying customers. This happens by leveraging options like email, text messages, kiosks and outbound telephonic interviews. Unlimited platform access, allows the creation of innumerable surveys to be forwarded to customers. Further, a live experience manager is always present to guide People Element’s clients for better support and hence ensure a good experience. Read more | Zendesk Support is a customer support solution that centralizes all customer queries and interactions in one place. Customer support agents can access all customer data in a single interface so they have the complete history of any interactions, and can provide a more personalized and complete resolution to the issue. Zendesk Support can bring together support data and interactions from multiple channels, and also allows customers to submit support requests through the channel of their choice. The agent support tools allow customer queries to be submitted directly to the right agent with the right skills and knowledge to answer the request. Customer support agents can also collaborate with other teams to get the necessary information to best resolve issues. Zendesk Supports helps improve support agents’ response time by guiding them directly from one ticket to the next, which also avoids them cherry picking certain ticket types. Read more | Confetti makes it easy to discover and book hundreds of live-hosted team-building experiences designed to enhance the company culture. The growing catalog features exclusive, exciting experiences tailored to the season and meet the team’s needs. We’ve revolutionized corporate event planning with a simple process to plan, book, and pay instantly. The expert event coordinators ensure a smooth, seamless experience for users and a memorable time for team members. From detailed event briefings to customized invites, Confetti supports users every step of the way. The live hosts are not only experts in their fields but are also trained to create engaging experiences that bring everyone together—even the quietest team members. Whether planning a virtual event or an in-person experience, Confetti helps to build stronger teams and unforgettable memories. Let’s make planning fun and effortless! Read more |
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| SW Score & Breakdown |
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards |
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# 7 Fastest Growing # 12 Fastest Growing |
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Extensive Integrations, Comprehensive Reporting Functionality, Easy to Use Interface, Helpful Knowledge Base Slow Support Response Times, Lack of Advanced Chat Features, Inflexible User Management, Confusing Navigation |
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| Review Summary |
Hello Team is generally well-received, praised for its user-friendliness and intuitive design. Users appreciate the platform's ease of use for employee recognition, performance reviews, and goal tracking. Many highlight its ability to streamline communication and foster a sense of community in remote teams. However, some wish for more customization options, particularly in areas like dashboard layouts and survey functionality. |
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Zendesk Support is widely praised for its user-friendly interface, customizable features, and robust reporting capabilities. It is particularly lauded for its ability to streamline customer service processes, facilitate effective agent collaboration, and enhance customer satisfaction. However, some reviewers have expressed concerns about its pricing structure and the occasional occurrence of technical glitches. Additionally, some users have found the reporting functionality to be somewhat limited. |
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Pricing Plans
Monthly Plans
Annual Plans
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Core Custom Pro Custom |
Standard $5,000.00 $5,000.00 per year Professional $10,000.00 $10,000.00 per year Enterprise Custom |
Support Team $19.00 $25.00 per user / month Suite Team $55.00 $69.00 per user / month Suite Professional $115.00 $149.00 per user / month Suite Enterprise $169.00 $219.00 per user / month Suite Team (Employee Service Suite) $55.00 $69.00 per user / month Suite Growth (Employee Service Suite) $89.00 $115.00 per user / month Suite Professional (Employee Service Suite) $115.00 $149.00 per user / month Suite Enterprise (Employee Service Suite) $169.00 $219.00 per user / month |
Pay As You Go Others Plus Others Pro Others Enterprise Custom Annual Event Planning Custom |
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| Company Details | Located in: Boston, Massachusetts Founded in: 2016 | Located in: Denver, Colorado | Located in: San Francisco, California - 94103 Founded in: 2007 | Located in: Boca Raton, Florida Founded in: 2017 |
| Contact Details |
+1 857-263-3936 |
+1 800-800-5476 |
+1 415-418-7506 |
+1 917-310-3193 |
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