Salesforce Field Service vs GSMtasks Comparison

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Salesforce Field Service

Field Service Management Software

4.5 358 user ratings

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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

GSMtasks

Field Service Management Software

4.7 21 user ratings

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FieldPulse

Field Service Management Software

4.8 275 user ratings

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Overview

Description	Salesforce Field Service is a field service optimization solution that boosts productivity both online and offline, with field service designed to handle any situation. It enables you to schedule field services easily, cut costs, and increase efficiency along with providing remote support that can help you expand your business. With Salesforce Field Service, customers can use a customer portal to arrange phone and video appointments right away. By intelligently assigning the right personnel to the relevant projects based on talents, geography, and business regulations, you can leverage automation to prioritise vital jobs and save employees time with this software. It further enables the dispatchers to gain full insight into the mobile workforce and each job on a single screen that increases efficiency. Users can also utilise image recognition with Einstein Vision to quickly identify assets and parts in photos. You can automatically prescribe the proper set up steps for technicians based on an image's classification. Additionally, you can attach timesheets, pertinent specs, inventory, and knowledge articles to the app before workers approach a project site to enhance first-time fix rates with Salesforce. Read more	GSMtasks is a solution to efficiently manage and analyze mobile fleet, daily routes and tasks. Field service management for mobile workforce without any hassle of entering the same task again and again. Link two or more tasks with each other, this is important when order requires more than one stop. Track only the you actually need. GSMtasks provide user-friendly, correct and easy to understand data to enhance business processes. Enter the tasks for the day and the GSMtasks route optimization function will provide the most efficient route. Read more	FieldPulse is a mobile CRM software that streamlines business operations. With job scheduling, dispatching, customer records, and sales processes all in one place, it revolutionizes how businesses operate. FieldPulse reduces office workloads by eliminating manual paperwork and centralizes customer records for a personalized experience. The GPS vehicle tracking feature improves resource management and efficiency. Easy invoicing, estimation, and payment options ensure stable cash flow. Custom pricebooks and tiered pricing options streamline the sales process and build trust with clients. FieldPulse Engage allows communication within the app, maintaining a professional image. Payments can be taken securely through the mobile app or other channels. FieldPulse's Sales Suite makes the sales process faster with quick proposal creation. With FieldPulse, businesses save time and close deals efficiently. Read more
Pricing Options	Free Trial Available Starts at $25.0.	Free Trial Available	Free Trial Not Available Starts at $99.0.
SW Score & Breakdown	86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 85% Reviews 80% Momentum 60% Popularity 65%	88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 84% Reviews 76% Momentum 63% Popularity 75%	94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 95% Reviews 80% Momentum 62% Popularity 87%
SaaSworthy Awards	Not Available	Not Available	# 1 Most Worthy # 7 Fastest Growing

Features

Total Features	7 Features	7 Features	10 Features
Common Features for All	Analytics (Workforce) Helps you track and analyse the performance of the workforce Billing and Invoicing This feature helps in issuing and handling the invoice and bills. Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed Digital Signature A facility to capture digital signature in a secure format Document Management Ability to store and manage various information and documents in electronic format. Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Job Scheduling Helps in allocating jobs to the right person at the right time Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet Real-time Job Tracking Allows you to view your workforce in real time and improve strategy Reporting Sends instant status reports about the task with customer feedback Route Optimization Determines the cost efficient route to perform the order + 4 More - Show Less	Analytics (Workforce) Helps you track and analyse the performance of the workforce Billing and Invoicing This feature helps in issuing and handling the invoice and bills. Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed Digital Signature A facility to capture digital signature in a secure format Document Management Ability to store and manage various information and documents in electronic format. Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Job Scheduling Helps in allocating jobs to the right person at the right time Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet Real-time Job Tracking Allows you to view your workforce in real time and improve strategy Reporting Sends instant status reports about the task with customer feedback Route Optimization Determines the cost efficient route to perform the order + 4 More - Show Less	Analytics (Workforce) Helps you track and analyse the performance of the workforce Billing and Invoicing This feature helps in issuing and handling the invoice and bills. Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed Digital Signature A facility to capture digital signature in a secure format Document Management Ability to store and manage various information and documents in electronic format. Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Job Scheduling Helps in allocating jobs to the right person at the right time Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet Real-time Job Tracking Allows you to view your workforce in real time and improve strategy Reporting Sends instant status reports about the task with customer feedback Route Optimization Determines the cost efficient route to perform the order + 7 More - Show Less

Technical Details

Organization Types Supported	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	NA

Reviews & Ratings

User Rating	4.5/5 358 user ratings	4.7/5 21 user ratings	4.8/5 275 user ratings
Rating Distribution	Excellent 59.8% Very Good 31.8% Average 5.9% Poor 1.7% Terrible 0.8%	Excellent 76.2% Very Good 19% Average 0% Poor 4.8% Terrible 0%	Excellent 88.4% Very Good 8.7% Average 2.2% Poor 0.4% Terrible 0.4%
User Sentiments	Ease of Scheduling, Real-Time Visibility & Tracking, Comprehensive Data Integration, Efficient Mobile App Mobile App Performance Issues, Complex Setup & Configuration, Limited Customization Options, High Cost	Not Available	Not Available
Review Summary	Users applaud Salesforce Field Service for its robust set of features, user-friendly interface, and seamless integration with other Salesforce products. Praises also go to its efficient scheduling, real-time tracking, and effortless mobile accessibility. However, some users express concerns about occasional glitches, limited customization options, and the need for better training materials. Overall, Salesforce Field Service is a reliable and feature-rich solution for field service management, but it has room for improvement in terms of user experience and customization flexibility.	Not Available	Not Available
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Pricing

Pricing Options	Free Trial Available Starts at $25.0.	Free Trial Available	Free Trial Not Available Starts at $99.0.
Pricing Plans Monthly Plans Annual Plans	Essentials $25.00 $25.00 per user / month Professional $75.00 $75.00 per user / month Enterprise $150.00 $150.00 per user / month Unlimited $300.00 $300.00 per user / month	GSMtasks Others	FieldPulse $99.00 $99.00 per user / month
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Alternatives

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