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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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Description | Salesforce Field Service is a field service optimization solution that boosts productivity both online and offline, with field service designed to handle any situation. It enables you to schedule field services easily, cut costs, and increase efficiency along with providing remote support that can help you expand your business. With Salesforce Field Service, customers can use a customer portal to arrange phone and video appointments right away. By intelligently assigning the right personnel to the relevant projects based on talents, geography, and business regulations, you can leverage automation to prioritise vital jobs and save employees time with this software. It further enables the dispatchers to gain full insight into the mobile workforce and each job on a single screen that increases efficiency. Users can also utilise image recognition with Einstein Vision to quickly identify assets and parts in photos. You can automatically prescribe the proper set up steps for technicians based on an image's classification. Additionally, you can attach timesheets, pertinent specs, inventory, and knowledge articles to the app before workers approach a project site to enhance first-time fix rates with Salesforce. Read more | Gruntify is an intuitive inspection and workflow management platform that helps companies inspect, maintain and manage their workforce specific needs in a hassle-free manner. It helps companies create attractive inspection forms using inbuilt drag-n-drop features besides adding empty boxes, within which users can update relevant photos, videos, audio and signatures on the go. Gruntify enables businesses to collect and manage field data besides monitoring assigned jobs at any time, from any place. This way brands get to capture rich media and submit inspection specific results easily. Gruntify, also enables admins to review jobs with a simple workflow present within, custom-designed for field workers. Companies even get to work with multiple organisations, assign jobs, perform inspections, generate detailed reports and monitor assets with the same. The generated reports help with better decision making and workflow improvements in real-time. Gruntify’s streamlined API eliminates coding related tasks, besides helping businesses to automate repetitive functions on the go. Read more |
Pricing Options |
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SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
7 Features
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9 Features
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Common Features for All |
Analytics (Workforce)
Attendance Management
Claims Management
Compliance Management
Digital Signature
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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Analytics (Workforce)
Attendance Management
Claims Management
Compliance Management
Digital Signature
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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Review Summary |
Users applaud Salesforce Field Service for its robust set of features, user-friendly interface, and seamless integration with other Salesforce products. Praises also go to its efficient scheduling, real-time tracking, and effortless mobile accessibility. However, some users express concerns about occasional glitches, limited customization options, and the need for better training materials. Overall, Salesforce Field Service is a reliable and feature-rich solution for field service management, but it has room for improvement in terms of user experience and customization flexibility. |
Not Available
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Essentials $25.00 $25.00 per user / month Professional $75.00 $75.00 per user / month Enterprise $150.00 $150.00 per user / month Unlimited $300.00 $300.00 per user / month |
Free Free Professional $22.00 $29.00 per month Enterprise Custom |
View Detailed Pricing
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View Detailed Pricing
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Oracle Field Service Cloud
4.1 Based on 91 Ratings Salesforce Field Service Vs Oracle Field Service Cloud
SAP Field Service Management
4.3 Based on 15 Ratings Salesforce Field Service Vs SAP Field Service Management |
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Screenshots | Not Available |
+ 1 More
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Videos |
+ 1 More
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Company Details | Located in: San Francisco, California | Located in: Newstead, Australia Founded in: 2015 |
Contact Details |
+1-800-667-6389 https://www.salesforce.com/products/service-cloud/field-service/ |
Not available https://www.gruntify.com |
Social Media Handles |
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