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Grasshopper

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VoIP Providers

3.7 1,283 user ratings

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VoIP Providers

3.6 1,499 user ratings

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MightyCall

VoIP Providers

4.4 27 user ratings

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Overview

Description RingCentral Office is a robust communication and collaboration platform that enables seamless communication between in house employees and clients over messages, videos and calls. The platform simplifies users’ workflow by providing them with an easy way to forward team-specific messages, share files and manage tasks on the go. It helps to reduce email clutter by creating dedicated threads and folders for individual teams, projects and topics. Users can even streamline their work by inviting their partners and customers to join in conversations as per need. RingCentral Office also enables employees to make flawless HD quality video and audio calls to individual colleagues, partners or customers. The platform abides by enterprise-grade security without any compromise, to facilitate the proper safety of audio and video calls. RingCentral Office offers 99.999% uptime SLA so that users get to receive maximum calls. Moreover, it even allows real-time integration with appropriate external tools, assuring better decision making. Read more Fuze as a video conferencing software helps organisations to set up video conferences with up to 1000 participants. The software is suitable for a wide range of events including one-on-one check-ins, sales presentations, team meetings, training sessions, company town halls and marketing webinars. It comes loaded with a variety of tools that participants need to communicate their ideas. They can depend on inbuilt features to continue screen sharing, utilise whiteboard, upload content, take meeting notes and engage in group or private chats with other participants. Companies can use Fuze to connect groups of coworkers and external parties easily with one-on-one or group messages, conveniently. Users can even synchronise the software with Google or Microsoft Outlook calendar, eliminating out confusion regarding availability dates. In addition, they can also schedule or organise meetings, make calls and sync contacts from their Microsoft and Google collaboration suits. Moreover, organisations are provided access to trend analysis and a centralised overview of their communication platform by this particular platform. Read more MightyCall is a cloud-based commercial VoIP service for small enterprises. It aids users in managing customer support calls as well as internal communications. Incoming calls are handled by MightyCall, which includes toll-free, local, and vanity numbers. Voicemail, hold music, conference calling, call forwarding, and call screening and recording are all included. Text messages, calls, emails, callback requests, and social media interactions are all displayed on a multichannel activity dashboard, along with expected response times and the rep assigned to each task. Companies can use email integration to transform emails into to-do lists that can subsequently be allocated to any team member. Managers can receive alerts about incoming requests and allocate them to team members using the mobile app for Android and iOS smartphones. It also includes capabilities such as VIP/blacklist call routing, conference calls, performance reports, and call history, among others. MightyCall is a monthly membership service that provides live chat, phone, and email assistance. Business and Enterprise plan users can make use of the call waiting option. Read more
Pricing Options
  • Free Trial Available
  • Starts at $19.99.
  • Free Trial Not Available
  • Starts at $15.0.
  • Free Trial Available
  • Starts at $15.0.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • Available
  • NA
  • Available

Reviews & Ratings

User Rating
3.7/5 1,283 user ratings
3.6/5 1,499 user ratings
4.4/5 27 user ratings
Ratings Distribution
  • Excellent

    33.3%
  • Very Good

    34.4%
  • Average

    12.9%
  • Poor

    3.6%
  • Terrible

    15.8%
  • Excellent

    19.6%
  • Very Good

    43.6%
  • Average

    24%
  • Poor

    6.5%
  • Terrible

    6.2%
  • Excellent

    55.6%
  • Very Good

    33.3%
  • Average

    7.4%
  • Poor

    3.7%
  • Terrible

    0%
Review Summary

RingCentral users generally express satisfaction with its user-friendly interface, extensive features, and reliable call quality. They appreciate the flexibility and scalability of the platform, which allows them to customize it according to their business needs. Additionally, the integration with other business tools and applications is highly valued. However, some users have reported occasional technical glitches and integration issues, emphasizing the need for improved stability and seamless connectivity. Overall, RingCentral users find it a solid and dependable communication and collaboration solution.

Overall, Fuze garners positive feedback for its user-friendly interface, versatility as a communication and collaboration tool, and reliable customer support. Reviewers praise its video and audio conferencing, instant messaging, file sharing, and screen sharing capabilities. Additionally, Fuze's ability to integrate with other business applications enhances its functionality and productivity. However, some users have reported occasional technical glitches and connectivity issues, and pricing concerns have also been mentioned.

Not Available
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Pricing

Pricing Options
  • Free Trial Available
  • Starts at $19.99.
  • Free Trial Not Available
  • Starts at $15.0.
  • Free Trial Available
  • Starts at $15.0.
Pricing Plans
Monthly Plans Annual Plans

Essentials $19.99 $29.99 per user / month

Standard $24.99 $34.99 per user / month

Premium $34.99 $44.99 per user / month

Ultimate $49.99 $59.99 per user / month

Fuze Meetings $15.00 $15.00 per user / month

Fuze Calling $25.00 $25.00 per user / month

Fuze Pro $35.00 $35.00 per user / month

Fuze International $45.00 $45.00 per user / month

Fuze Unlimited Global $65.00 $65.00 per user / month

Business $15.00 $20.00 per user / month

Enterprise $150.00 $200.00 per month

 
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Alternatives

 

Screenshots & Videos

Screenshots Not Available Helps to Meetings screenshot
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Vendor information

Company Details Located in: Belmont , California Founded in: 2003 Located in: Boston, Massachusetts Located in: Wilmington, DE Founded in: 1999
Contact Details

+1 877-989-5460

https://www.ringcentral.com/

Not available

https://www.fuze.com/products/meetings

+1 (888) 256-8312

https://www.mightycall.com/

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