Flexport vs ShipHawk in July 2026

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Flexport

Drop Shipping Software

2.7 133 user ratings

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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ShipHawk

Drop Shipping Software

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Overview

Description	Flexport is a freight forwarder and customs broker solution for logistics companies. It provides a customer service team that tracks data in real-time, gives alerts about daily actions and generates insights. Users get to manage all of their workflows with just a single click. It brings the working team, suppliers and Flexport experts together for seamless communication, besides clarifying every detail. Users get visual alerts and updates to manage and control the supply chain efficiently. With every booking, they get a digitised document comprising all the details of shipping and prioritised task lists. This helps organisations to know what actions they have to take and assist them to deliver on time securely. Flexport supports all modes of transport, whether it’s air, ocean (including FCL and LCL shipping), truck or rail freight. The platform also offers additional services such as Cargo Insurance, Trade Finance and Customs Brokerage. Shipping services within the US and Canada benefit from reduced tariff costs with its tariff mitigation tool and Duty Drawbacks. Read more	ShipHawk provides automation solutions for your eCommerce shipping needs. Use API to improve your shipping efficiency and save money. The demands an organization faces from a shipping perspective are becoming more challenging every day. Customers demand items faster, and you need to save hard freight costs while fulfilling that obligation. ShipHawk supports both parcel and LTL (less-than-truckload) carriers in one system that scales with your growth. ShipHawk’s hardware-free dimensional packing solution makes sure every order is packed in the optimal box. Read more
Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Not Available Offers Custom plan.
SW Score & Breakdown	91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 92% Reviews 71% Momentum 64% Popularity 65%	85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 81% Reviews 60% Momentum 68% Popularity 66%
SaaSworthy Awards	# 5 Most Popular	Not Available

Features

Total Features	10 Features	6 Features
Common Features for All	Automated Supply Orders Helps to automate the order in order to save time on dropshipping operations and minimize the risk of errors Bulk Orders Facilitates to fulfill bulk and multiple orders at once Customer Service Management Helps to streamline the conversations with the customers about the order status Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Product Data Management Stores product-related information like CAD designs, documents, manufacturing instructions, parts information, etc, in a central repository Real-time Order Tracking Enables tracking the status of orders along with their activities, etc. Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Shipping Management Helps automating and monitoring the shipping process and controlling other aspects of shipping Sourcing Management Helps to create supplier profiles with supplier details, products, and delivery practices Supplier Management Helps in automating, monitoring and managing a company's supplier lifecycle like pre-contract tasks, post-contract ones, etc + 7 More - Show Less	Automated Supply Orders Helps to automate the order in order to save time on dropshipping operations and minimize the risk of errors Bulk Orders Facilitates to fulfill bulk and multiple orders at once Customer Service Management Helps to streamline the conversations with the customers about the order status Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Product Data Management Stores product-related information like CAD designs, documents, manufacturing instructions, parts information, etc, in a central repository Real-time Order Tracking Enables tracking the status of orders along with their activities, etc. Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Shipping Management Helps automating and monitoring the shipping process and controlling other aspects of shipping Sourcing Management Helps to create supplier profiles with supplier details, products, and delivery practices Supplier Management Helps in automating, monitoring and managing a company's supplier lifecycle like pre-contract tasks, post-contract ones, etc + 3 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Online	Online
API Support	Available	Available

Reviews & Ratings

User Rating	2.7/5 133 user ratings	Not Available
Rating Distribution	Excellent 39.1% Very Good 1.5% Average 0.8% Poor 3% Terrible 55.6%	Not Available
User Sentiments	User-Friendly Platform, Shipment Tracking and Visibility, Great Customer Service, Excellent Communication Inaccurate Delivery Estimates, Unexpected Additional Charges, Inexperienced and Unresponsive Staff, Poor Communication and Delays	Not Available
Review Summary	User reviews for Flexport are mixed, with a significant focus on customer service and pricing. While many users appreciate the platform's ease of use, real-time tracking, and dedicated account managers, others report inconsistent communication, hidden fees, and delays in shipments. Some praise the company's responsiveness and problem-solving abilities, while others criticize a lack of accountability and proactive support. Ultimately, Flexport's effectiveness appears to vary depending on individual experiences and the specific needs of each customer.	Not Available
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Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Flexport Custom	Emerging Custom Pro Custom Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

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