Epic vs eClinicalWorks in September 2026

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Epic

EHR Software

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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Epic is software that helps in improving patient management. It has MyChart as a tool that provides patients with portals. Patients can access information about their health in no time by using MyChart. Furthermore, the software can be used to text doctors, complete questionnaires, attend e-visits and schedule appointments. It helps patients to be better involved in managing personal and family health. Another feature of this software is MyChart Bedside. This helps patients to stay in touch with caregivers besides accessing personalised education materials for patients. The feature can also be used for requesting help and reviewing schedules. Clinics can get new patients with easy scheduling of appointments. It has the presence of fast and flexible workflows, screens, and speciality applications that can be easily personalised according to the needs of the patients. The software enables clinics to provide high-quality care along with safe delivery of services. Also, Epic streamlines the tasks in common to get done with the job faster. Read more

A practice management and electronic health record (EHR) solution called ClinicalWorks offers technology for each stage of patient care delivery. Clinicians have access to services like Telehealth, personalised message campaigns, population health data, configurable reminders, and patient interaction. For a variety of healthcare specialties, eCW software offers organised data capture, trend analysis, and customisable documentation choices. In the Patient Hub, clinicians have access to all parts of the patient record. With the release of eClinicalWorks Version 11, physicians now have access to Eva, a computer programme that may help them evaluate patient records, including details from the Progress Note tool and data flowsheets. The Healow app, Messenger, a self-service patient portal, online appointment scheduling, and other features are also included in V11. The Healow app from eCW can track patient-recorded data from wearable or usable home monitoring devices that patients may use, sync it directly with the EHR system of the healthcare provider, and keep clinicians updated on patient vital signs, activity, and progress in real-time. On a PC or Mac, an iPad, a smartphone, or a web browser can be used to access eClinicalWorks. Due to the fact that Revele uses eClinicalWorks to offer RCM to thousands of providers, Revele is a Gold Certified, full service eCW implementation and support reseller. Read more

Pricing Options

Free Trial Not Available
Offers Custom plan.

Free Trial Not Available
Starts at $449.00.

SW Score & Breakdown

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

60%
Momentum

68%
Popularity

70%

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

60%
Reviews

60%
Momentum

64%
Popularity

70%

Features

Total Features	7 Features	0 Features
Common Features for All	Appointment Scheduling Helps in scheduling and managing all necessary appointments Interoperability This feature enables the system to share resources with other system/software and make good use of the exchanged data Mobile Access Allows accessing the software and product/service related information from a mobile device Patient Portal Facility for patients to access personal health information from anywhere Patient Records Management Manages and records all necessary and vital data about a patient. Prescription Management Easily create, manage, and refill prescriptions with detailed dosage instructions. Telehealth Integration Offers integrated links for seamless video consultations during appointments. + 4 More - Show Less	Appointment Scheduling Helps in scheduling and managing all necessary appointments Interoperability This feature enables the system to share resources with other system/software and make good use of the exchanged data Mobile Access Allows accessing the software and product/service related information from a mobile device Patient Portal Facility for patients to access personal health information from anywhere Patient Records Management Manages and records all necessary and vital data about a patient. Prescription Management Easily create, manage, and refill prescriptions with detailed dosage instructions. Telehealth Integration Offers integrated links for seamless video consultations during appointments.

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	NA	Available

Reviews & Ratings

User Sentiments	User-friendly Interface, Extensive Integrations, Comprehensive Patient Records, Customizable Interface Frequent System Crashes, Steep Learning Curve, Limited Mobile Functionality, Excessive Number of Clicks	User-friendly interface, Comprehensive Functionality, Extensive Integrations, Cloud-based Accessibility System instability (frequent crashes and freezes), Slow Performance, Poor Customer support, Non-intuitive Navigation
Review Summary	EpicCare users generally find it to be a comprehensive and user-friendly electronic medical record (EMR) system. Reviewers appreciate EpicCare's customizable features, robust reporting capabilities, and ease of use. Additionally, EpicCare offers excellent customer support and has a strong track record of reliability. However, some users have encountered issues with the system's high cost, complexity, and occasional glitches. Overall, EpicCare is a well-regarded EMR system known for its comprehensive features, ease of use, and strong customer support.	eClinicalWorks, a cloud-based EHR system, receives mixed reviews from users. While some praise its customizable features and user-friendly interface, others criticize its complexity and lack of intuitive design. Many users highlight the extensive training required to use the software effectively. Additionally, some reviewers mention issues with customer support, citing slow response times and a lack of resolution to reported problems. Despite these criticisms, eClinicalWorks is generally regarded as a comprehensive and robust EHR system capable of handling complex healthcare needs.

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Not Available Starts at $449.00.
Pricing Plans Monthly Plans Annual Plans	Epic Custom	EHR Only $449.00 $449.00 per month EHR with Practice Management $599.00 $599.00 per month RCM as a Service Others
	View Detailed Pricing	View Detailed Pricing

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Alternatives

	PracticeSuite CareCloud Charts BackChart Doctor Sahab AdvancedEHR	75Health EHR DocEngage EHR athenaClinicals AdvancedEHR eMedicalPractice
	View All Epic Alternatives	View All eClinicalWorks Alternatives