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Overview

Description DERDACK Enterprise Alert is a critical alerting software designed for enterprises. The software empowers teams to respond to incidents, which are threatening the continuity of business services and operations. It alerts processes, enables reliable and fast actions that are required 24/7. This software responds to incidents by combining four main pillars, which include sending out automated alert notifications in real-time, encouraging ad-hoc collaborations, performing convenient duty scheduling, and providing anywhere incident remediation. On-premises and private cloud deployments within the software would serve to be ideal for around the clock enterprise IT operations, IT managed services, manufacturing, financial, and other such fields. The software can widely help with enterprise IT alerting, mobile alerting in manufacturing industries, critical operations alerting in banking and financial sectors, field service e-dispatching in energy and utilities, and more. Enterprise Alert offers users persistent and automated alert notifications via voice, push, emails, text messages, and even IM. The software also tracks the delivery status of the notifications and sends acknowledgments accordingly. In the case of non-reply or non-delivery, it immediately reacts or replies automatically by making use of efficient escalation chains, presence information as well as on-calls schedules. Read more New Relic Alerts integrates easily with team software like PagerDuty, Campfire, HipChat, Slack. When you're scrambling to fix a problem, nothing's more frustrating than being alerted about the same error again and again. With configurable incident rollups and prioritized search terms that are monitored and tracked, team members can get the alerts they need faster, and achieve lower response times. Catch problems before they reach your end-user. With New Relic Alerts, you receive notifications when leading performance indicators spike or drop. Alerts can keep you aware of issues that go beyond the server with complex applications and real user data integration. Read more
Pricing Options
  • Free Trial Available
  • Free Trial Not Available
  • New Relic Alerts Offers Custom plan.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • Available

Reviews & Ratings

User Rating
4.9/5 82 user ratings
4.5/5 14 user ratings
Ratings Distribution
  • Excellent

    93.9%
  • Very Good

    6.1%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    64.3%
  • Very Good

    28.6%
  • Average

    0%
  • Poor

    7.1%
  • Terrible

    0%
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Free Trial Not Available
  • New Relic Alerts Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Perpetual Others

Subscription Others

Azure Marketplace Others

New Relic Alerts Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots On-Call Contact
+ 3 More
Set thresholds example
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Videos Video Thumbnail Video Thumbnail
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Vendor information

Company Details Located in: Glen Allen, Virginia Located in: San Francisco, California
Contact Details

+1 (202) 4 700 885

https://www.derdack.com/enterprisealert-alerting-software/

Not available

https://newrelic.com/alerts

Social Media Handles

Not available

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