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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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Description | Delighted is a comprehensive employee and customer feedback management software for brands and companies to collect actionable feedback in real-time as per convenience. As a self-serve experience management platform, it analyses the feedback, helping companies make data-driven decisions. The software allows users to create enjoyable best practice surveys in no time with higher response rates. With Delighted, companies can customise the look and feel of the surveys along with items like logos and colours. The questions are personalised to each recipient’s specific situations. Also, the software comes equipped with a REST API integration that is capable of delivering customer experience surveys across multiple channels in real-time. Moreover, automated survey schedules and multi-channel delivery surveys within the same are available with multi-language support. Delighted’s real-time dashboard presents feedback in an instant, while its powerful tools offer a detailed understanding of the collected feedback on the go. Moreover, it generates comprehensive reports for feedback, which can be segmented according to keywords, tags, scores etc. Finally, the software closes the loop, promoting data-driven decisions to uplift customer engagement. Read more | UserCall is the revolutionary AI interviewer designed to provide them with deep, qualitative insights into their user base. UserCall's AI interviewers are not their average chatbots; they have been meticulously trained using expert user and UX research, as well as human-centered design methods. This means they can ask relevant follow-up questions that uncover valuable customer needs. It's all done while minimizing bias, so they can trust the insights they receive. With UserCall, they can conduct hundreds of user interviews at scale, without the hassle and time-consuming nature of traditional methods. Simply add a few learning goals and specific questions, and watch as UserCall delves deep into the minds of their customers, providing them with 10x deeper insights than surveys. But it doesn't stop there – UserCall goes beyond just providing information, it helps them turn those insights into actionable steps to improve their product and business. By uncovering the deep-seated needs and desires of their customers, they can make informed decisions that will truly benefit their users. Let UserCall be their third-party perspective, giving them a fresh and unbiased look into their user base. Join the ranks of professionals who have already seen the powerful impact of UserCall on their products and businesses. Add UserCall to their arsenal today and discover a whole new level of understanding for their customers. Read more |
Pricing Options |
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SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
13 Features
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6 Features
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Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Question Library
Site Intercept Survey
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Question Library
Site Intercept Survey
Support Audio / Images / Video
Survey Templates
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Not Available
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Rating Distribution |
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Not Available
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Free Free Premium $224.00 $224.00 per month Premium Plus Custom |
Lite plan $49.90 $59.00 per month Core plan $124.90 $149.00 per month Enterprise plan Custom |
View Detailed Pricing
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View Detailed Pricing
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Honestly Employee Engagement
4.1 Based on 9 Ratings
piHAPPINESS
5 Based on 1 Ratings |
Interviewer.AI
4.7 Based on 24 Ratings |
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Screenshots |
+ 2 More
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Not Available |
Videos |
+ 2 More
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Not Available |
Company Details | Located in: Palo Alto, California Founded in: 2013 |
Not available |
Contact Details |
Not available https://delighted.com/ |
Not available https://www.usercall.co/ |
Social Media Handles |
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Not available |
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