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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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Description | Delighted is a comprehensive employee and customer feedback management software for brands and companies to collect actionable feedback in real-time as per convenience. As a self-serve experience management platform, it analyses the feedback, helping companies make data-driven decisions. The software allows users to create enjoyable best practice surveys in no time with higher response rates. With Delighted, companies can customise the look and feel of the surveys along with items like logos and colours. The questions are personalised to each recipient’s specific situations. Also, the software comes equipped with a REST API integration that is capable of delivering customer experience surveys across multiple channels in real-time. Moreover, automated survey schedules and multi-channel delivery surveys within the same are available with multi-language support. Delighted’s real-time dashboard presents feedback in an instant, while its powerful tools offer a detailed understanding of the collected feedback on the go. Moreover, it generates comprehensive reports for feedback, which can be segmented according to keywords, tags, scores etc. Finally, the software closes the loop, promoting data-driven decisions to uplift customer engagement. Read more | Shrivra SmartReviews is designed very clearly and cleverly. It will take a couple of minutes to set it up. You can use an offline survey app to set up an iOS/Android-based kiosk for feedback or you can always take in-person feedbacks. It syncs up all the data securely when you connect to internet after the offline mode. With a collaborative Response Inbox, you can take actions directly from the inbox to convert feedbacks into tasks. Read more |
Pricing Options |
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SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
13 Features
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8 Features
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Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Question Branching
Site Intercept Survey
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Question Branching
Site Intercept Survey
Support Audio / Images / Video
Survey Templates
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Not Available
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Rating Distribution |
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Not Available
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Free Free Premium $224.00 $224.00 per month Premium Plus Custom |
BASIC $19.00 $19.00 per month PLUS $59.00 $59.00 per month PRO $99.00 $99.00 per month |
View Detailed Pricing
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View Detailed Pricing
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Honestly Employee Engagement
4.1 Based on 9 Ratings
piHAPPINESS
5 Based on 1 Ratings |
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Screenshots |
+ 2 More
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Videos |
+ 2 More
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Not Available |
Company Details | Located in: Palo Alto, California Founded in: 2013 | Located in: Elkhart, Indiana |
Contact Details |
Not available https://delighted.com/ |
+1-714-409-6153 https://shrivra.com/feedback-survey-app |
Social Media Handles |
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