Reviewshake vs Delighted Comparison

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Reviewshake

Survey/ User Feedback Software

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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Delighted

Survey/ User Feedback Software

4.8 98 user ratings

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Overview

Description

ReviewShake is an advanced review management platform, developed keeping requirements of every type of business in mind. It is ideally suited for all types of businesses, from small scale to large scale to aggregators. It allows you to create, manage and monitor reviews, and get real-time notifications to increase productivity. With ReviewShake, you can create online reviews about products and brands on various social media networks and elevate your brand’s growth by leveraging structured data from more than 80 review sites in your own applications and tools. It eliminates the need of rotating IPs, headless browsers, and data quality for data aggregators and is used widely in many sectors including healthcare, retail, automotive and restaurants. Reviewshake offers features like email distribution, 360 degree feedback, online surveys, and embeddable surveys to its users. Users can make their businesses stand out using best reviews with ReviewShake’s end-to-end tools, and grow their business with excellent review management services. The platform offers a free 14-days trial without the need of credit cards apart from a variety of premium plans to test and try its professional features. Read more

Delighted is a comprehensive employee and customer feedback management software for brands and companies to collect actionable feedback in real-time as per convenience. As a self-serve experience management platform, it analyses the feedback, helping companies make data-driven decisions. The software allows users to create enjoyable best practice surveys in no time with higher response rates. With Delighted, companies can customise the look and feel of the surveys along with items like logos and colours. The questions are personalised to each recipient’s specific situations. Also, the software comes equipped with a REST API integration that is capable of delivering customer experience surveys across multiple channels in real-time. Moreover, automated survey schedules and multi-channel delivery surveys within the same are available with multi-language support. Delighted’s real-time dashboard presents feedback in an instant, while its powerful tools offer a detailed understanding of the collected feedback on the go. Moreover, it generates comprehensive reports for feedback, which can be segmented according to keywords, tags, scores etc. Finally, the software closes the loop, promoting data-driven decisions to uplift customer engagement. Read more

Pricing Options

Free Trial Available
Starts at $39.0. Offers Free-forever and Custom plan.

Free Trial Available
Starts at $224.0. Offers Free-forever and Custom plan.

SW Score & Breakdown

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

72%
Reviews

60%
Momentum

60%
Popularity

72%

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

94%
Reviews

72%
Momentum

62%
Popularity

81%

Features

Total Features	4 Features	13 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 1 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 10 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - iOS	SaaS/Web/Cloud Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	Not Available	4.8/5 98 user ratings
Ratings Distribution	Not Available	Excellent 81.7% Very Good 17.3% Average 0% Poor 0% Terrible 1%
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $39.0. Offers Free-forever and Custom plan.	Free Trial Available Starts at $224.0. Offers Free-forever and Custom plan.
Pricing Plans Monthly Plans Annual Plans	Free Free Starter $39.00 $39.00 per month Professional $99.00 $99.00 per month Enterprise Custom Agency $199.00 $199.00 per month	Free Free Premium $224.00 $224.00 per month Premium Plus Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	TrustFeed ReviewRev 1 Based on 1 Ratings Datashake Review Showcase TrueReview 4.7 Based on 20 Ratings	UserFeedback UserFace Delighted Vs UserFace Honestly Employee Engagement 4.4 Based on 7 Ratings easyfeedback 4.6 Based on 44 Ratings Delighted Vs easyfeedback QuestionPro 4.6 Based on 1235 Ratings Delighted Vs QuestionPro
	View All Reviewshake Alternatives	View All Delighted Alternatives