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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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Description | Delighted is a comprehensive employee and customer feedback management software for brands and companies to collect actionable feedback in real-time as per convenience. As a self-serve experience management platform, it analyses the feedback, helping companies make data-driven decisions. The software allows users to create enjoyable best practice surveys in no time with higher response rates. With Delighted, companies can customise the look and feel of the surveys along with items like logos and colours. The questions are personalised to each recipient’s specific situations. Also, the software comes equipped with a REST API integration that is capable of delivering customer experience surveys across multiple channels in real-time. Moreover, automated survey schedules and multi-channel delivery surveys within the same are available with multi-language support. Delighted’s real-time dashboard presents feedback in an instant, while its powerful tools offer a detailed understanding of the collected feedback on the go. Moreover, it generates comprehensive reports for feedback, which can be segmented according to keywords, tags, scores etc. Finally, the software closes the loop, promoting data-driven decisions to uplift customer engagement. Read more | Meet Inari The Ultimate Tool for Understanding their Customers, Crafting Products They Love. In a world driven by constant innovation, understanding their customers’ needs, desires, and pain points is pivotal to product success. Inari makes this both simpler and more insightful than ever before. Leveraging cutting-edge AI technology, Inari analyzes customer feedback from every conceivable source within their organization be it in the form of sales notes, user interviews, Slack requests, or even those invaluable CSV files brimming with insights and compiles a comprehensive, yet simple to navigate, database of user sentiments and desires. What’s uniquely powerful about Inari is its ability to not just quantify but also qualitatively analyze feedback, offering actionable insights that can directly inform their product roadmap. No more sifting through piles of feedback, trying to discern a pattern. Inari does the heavy lifting for them, allowing them to focus on implementing changes that matter and delight their users. Designed with the input of product development teams, Inari doesn’t just facilitate feedback analysis; it empowers them with the tools to manage their backlog and align their development efforts with real, verified customer needs. It’s like having a dedicated feedback analyst and a team of product managers, working in harmony round the clock. For businesses looking to build products with a clear competitive edge and, most importantly, products that customers genuinely love, Inari is the quintessential tool. Say goodbye to guesswork and hello to data-driven product development with Inari – because true insights mean genuine impact. Read more |
Pricing Options |
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SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
13 Features
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5 Features
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Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Not Available
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Rating Distribution |
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Not Available
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Free Free Premium $224.00 $224.00 per month Premium Plus Custom |
Trial Others Startup $27.00 $30.00 per month Growth $270.00 $300.00 per month Enterprise Custom |
View Detailed Pricing
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View Detailed Pricing
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Honestly Employee Engagement
4.1 Based on 9 Ratings
piHAPPINESS
5 Based on 1 Ratings |
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Screenshots |
+ 2 More
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Not Available |
Videos |
+ 2 More
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+ 1 More
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Company Details | Located in: Palo Alto, California Founded in: 2013 | Located in: New York, New York |
Contact Details |
Not available https://delighted.com/ |
Not available https://useinari.com/ |
Social Media Handles |
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