SurveyMonkey |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Delighted is a comprehensive employee and customer feedback management software for brands and companies to collect actionable feedback in real-time as per convenience. As a self-serve experience management platform, it analyses the feedback, helping companies make data-driven decisions. The software allows users to create enjoyable best practice surveys in no time with higher response rates. With Delighted, companies can customise the look and feel of the surveys along with items like logos and colours. The questions are personalised to each recipient’s specific situations. Also, the software comes equipped with a REST API integration that is capable of delivering customer experience surveys across multiple channels in real-time. Moreover, automated survey schedules and multi-channel delivery surveys within the same are available with multi-language support. Delighted’s real-time dashboard presents feedback in an instant, while its powerful tools offer a detailed understanding of the collected feedback on the go. Moreover, it generates comprehensive reports for feedback, which can be segmented according to keywords, tags, scores etc. Finally, the software closes the loop, promoting data-driven decisions to uplift customer engagement. Read more | ClearFlask is a feedback management tool that helps companies to manage feedback received from customers and clients. Along with that, the tool also enables users to create beautiful product roadmaps as well as make announcements to customers about the new product releases. It offers two options to receive feedback from customers - Feedback-First and Customer-First. With these two options, companies can easily get qualitative feedback on products and extract valuable ideas. ClearFlask helps users to analyse the feedback completely and validate the enriched ideas present in it. The tool further helps to create a strategic roadmap and encourages more people to buy the product. Companies can even make the product roadmap public, sharing progress levels and future goals with customers. Product announcements can be made public to promote a new or updated product. Moreover, ClearFlask can also be integrated with Google Analytics, GitHub, Hotjar, Zapier, Intercom Messenger and APIs to make it more useful and convenient for users. Read more |
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| SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
13 Features
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2 Features
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| Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Site Intercept Survey
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Site Intercept Survey
Support Audio / Images / Video
Survey Templates
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| Organization Types Supported |
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| Platforms Supported |
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| Modes of Support |
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| API Support |
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| User Rating |
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Not Available
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| Ratings Distribution |
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Not Available
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Free Free Premium $224.00 $224.00 per month Premium Plus Custom |
Community Free Growth $10.00 $10.00 per month Standard $100.00 $100.00 per month Flat Custom |
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View Detailed Pricing
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View Detailed Pricing
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Honestly Employee Engagement
4.4 Based on 7 Ratings 
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| Screenshots |
+ 2 More
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Not Available |
| Videos |
+ 2 More
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| Company Details | Located in: Palo Alto, California Founded in: 2013 |
Not available |
| Contact Details |
Not available https://delighted.com/ |
Not available https://clearflask.com/ |
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