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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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Description | Delighted is a comprehensive employee and customer feedback management software for brands and companies to collect actionable feedback in real-time as per convenience. As a self-serve experience management platform, it analyses the feedback, helping companies make data-driven decisions. The software allows users to create enjoyable best practice surveys in no time with higher response rates. With Delighted, companies can customise the look and feel of the surveys along with items like logos and colours. The questions are personalised to each recipient’s specific situations. Also, the software comes equipped with a REST API integration that is capable of delivering customer experience surveys across multiple channels in real-time. Moreover, automated survey schedules and multi-channel delivery surveys within the same are available with multi-language support. Delighted’s real-time dashboard presents feedback in an instant, while its powerful tools offer a detailed understanding of the collected feedback on the go. Moreover, it generates comprehensive reports for feedback, which can be segmented according to keywords, tags, scores etc. Finally, the software closes the loop, promoting data-driven decisions to uplift customer engagement. Read more | AKIN is a revolutionary data analytics platform that makes use of cutting-edge next-generation Artificial Intelligence software. We've eliminated the need for the costly and time-consuming up-front work associated with NLP, allowing you to be up and running with a practical solution that is accurate and successful in a very short time. To accomplish the process of feature engineering and extraction, selecting machine learning algorithms and testing multiple techniques, labeling tens or hundreds of thousands of records, and training ML Algorithms, a team of scientists is not required. You may easily configure/add the concepts you want to detect using AKIN AI. It then uses that input, along with its pre-programmed knowledge, to detect certain concepts and make highly accurate conclusions and determinations. Without losing track of order and collection statuses, you'll be one step closer to assuring optimum customer happiness. Increase product awareness with marketing and promotions, and take advantage of the potential to sell more in less time. Experience the difference of providing your customers with ease of use as well as visuality by using theme designs customized to your companies. Read more |
Pricing Options |
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SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
13 Features
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8 Features
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Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Not Available
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Ratings Distribution |
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Not Available
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Free Free Premium $224.00 $224.00 per month Premium Plus Custom |
Free Free Pro $39.00 $39.00 per month |
View Detailed Pricing
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View Detailed Pricing
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Honestly Employee Engagement
4.4 Based on 7 Ratings |
Akkio
4.9 Based on 14 Ratings |
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Screenshots |
+ 2 More
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+ 1 More
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Videos |
+ 2 More
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Company Details | Located in: Palo Alto, California Founded in: 2013 | Located in: Wellington, New Zealand |
Contact Details |
Not available https://delighted.com/ |
Not available https://akin.nz/ |
Social Media Handles |
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