|
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
|
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
|
Description | Customer Alliance is an innovative web-based software solution custom-built to help hospitality businesses proactively manage their online reputation. This user-friendly SaaS platform streamlines the collection and analysis of guest reviews through an automated post-stay survey, providing actionable insights to improve the guest experience. With Customer Alliance's customized surveys, users can solicit honest, constructive feedback across review sites and social media. The software neatly aggregates guest responses into a centralized dashboard, automatically alerting hoteliers to new reviews and allowing them to directly message guests. This level of visibility and control is unparalleled among reputation management systems. Monitoring brand sentiment across the web is a breeze with Customer Alliance. The software tracks mentions on major travel sites, search engines and social media platforms - identifying positive and negative trends in real-time. This enables users to rapidly respond to reviews, diffuse crises and leverage successes in their marketing. In today's reviews-driven hospitality landscape, guest feedback can make or break a property. Customer Alliance puts users firmly in the driver's seat through automated review collection, in-depth analysis and multi-channel listening tools. This sophisticated SaaS solution is an invaluable asset for hotels seeking to actively engage guests, enhance service quality and showcase their brand online. Read more | Wombot software is used to improve your business’ reputation across all review sites. This active reputation marketing system automatically routes each new review based on real-time information to the review website.You can easily enter customer data on any mobile or web device or use one of the 750 integrations to connect to the software you already use. Also, access your employee or location reports at any time to see who the top performers are. Kiosk mode allows you to set up wombot on a tablet at the point of sale to easily collect customer info. You can track your entire web presence with their active reputation tracker; wombot constantly monitors you and your competition in real-time and alert you to all important changes to your reputation. Wombot internalizes negative feedback as crucial insights from your customers' perspective. It also uses advanced algorithms and AI to decide where to send each review based on live data.Wombot is integrated with Salesforce, WordPress, MailChimp, and more. Read more |
Pricing Options |
|
|
SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
SaaSworthy Awards | # 10 Most Popular # 9 Most Searched |
Not Available
|
Total Features |
6 Features
|
7 Features
|
Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
|
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
|
Organization Types Supported |
|
|
Platforms Supported |
|
|
Modes of Support |
|
|
API Support |
|
|
User Rating |
|
Not Available
|
Ratings Distribution |
|
Not Available
|
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Essential Others Standard Others Professional Others Enterprise Custom |
Wombot Custom |
View Detailed Pricing
|
View Detailed Pricing
|
Revinate Reputation
4.3 Based on 8 Ratings |
|
|
Videos |
+ 2 More
|
Not Available |
Company Details | Located in: Berlin, Germany | Located in: 855-650-7665 |
Contact Details |
+44 20 3514 4590 https://www.customer-alliance.com/ |
Not available https://wombot.io/ |
Social Media Handles |
|
Not available |
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.