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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Customer Alliance is an innovative web-based software solution custom-built to help hospitality businesses proactively manage their online reputation. This user-friendly SaaS platform streamlines the collection and analysis of guest reviews through an automated post-stay survey, providing actionable insights to improve the guest experience. With Customer Alliance's customized surveys, users can solicit honest, constructive feedback across review sites and social media. The software neatly aggregates guest responses into a centralized dashboard, automatically alerting hoteliers to new reviews and allowing them to directly message guests. This level of visibility and control is unparalleled among reputation management systems. Monitoring brand sentiment across the web is a breeze with Customer Alliance. The software tracks mentions on major travel sites, search engines and social media platforms - identifying positive and negative trends in real-time. This enables users to rapidly respond to reviews, diffuse crises and leverage successes in their marketing. In today's reviews-driven hospitality landscape, guest feedback can make or break a property. Customer Alliance puts users firmly in the driver's seat through automated review collection, in-depth analysis and multi-channel listening tools. This sophisticated SaaS solution is an invaluable asset for hotels seeking to actively engage guests, enhance service quality and showcase their brand online. Read more | It is an online-based reputation management software. Contains an integrated domain marketplace, customer management tool, and back-end manager that maintains account administration under your control. With customisable review requests delivered to clients through SMS and/or email, you can automatically gather 5-star reviews on all major platforms and watch your revenue increase. Businesses who answer customer reviews at least 25% of the time generate 35% more revenue on average. It has a vast list of features such as - All the materials you'll need to sell are provided, including videos, scripts, flyers, a landing page, and our Report Card tool. Provide users with a thorough analysis of their web presence. They'll be able to see where they're succeeding, where they're falling short, and why they require your whole effort. One of its most beneficial features is Billing Automation with WHMCS - Their WHMCS integration makes it easy to create contact-free checkout and automatic payments. saves you time so you focus on getting more clients to sign up. Your completely integrated dashboard houses all tools. includes a client management tool, back-end manager, and domain marketplace built-in. Read more |
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SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 10 Most Popular # 9 Most Searched |
Not Available
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Total Features |
6 Features
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3 Features
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Common Features for All |
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Monthly Plans
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Essential Others Standard Others Professional Others Enterprise Custom |
Wholesale Pricing $10.00 $10.00 per user / month |
View Detailed Pricing
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View Detailed Pricing
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Revinate Reputation
4.3 Based on 8 Ratings |
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Screenshots | Not Available |
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Videos |
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Company Details | Located in: Berlin, Germany | Located in: Newport Beach, California |
Contact Details |
+44 20 3514 4590 https://www.customer-alliance.com/ |
18448557011 https://www.reviewrev.com/ |
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