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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Customer Alliance is an innovative web-based software solution custom-built to help hospitality businesses proactively manage their online reputation. This user-friendly SaaS platform streamlines the collection and analysis of guest reviews through an automated post-stay survey, providing actionable insights to improve the guest experience. With Customer Alliance's customized surveys, users can solicit honest, constructive feedback across review sites and social media. The software neatly aggregates guest responses into a centralized dashboard, automatically alerting hoteliers to new reviews and allowing them to directly message guests. This level of visibility and control is unparalleled among reputation management systems. Monitoring brand sentiment across the web is a breeze with Customer Alliance. The software tracks mentions on major travel sites, search engines and social media platforms - identifying positive and negative trends in real-time. This enables users to rapidly respond to reviews, diffuse crises and leverage successes in their marketing. In today's reviews-driven hospitality landscape, guest feedback can make or break a property. Customer Alliance puts users firmly in the driver's seat through automated review collection, in-depth analysis and multi-channel listening tools. This sophisticated SaaS solution is an invaluable asset for hotels seeking to actively engage guests, enhance service quality and showcase their brand online. Read more | Revi software is a platform used to manage customer reviews for your ecommerce business. Everything is automated in Revi. Within a few days of their purchase, your clients will receive an email requesting them to post a review. To improve your search engine rankings, collect customer feedback and publish it on social media. Manage your website's customers and automate the sharing of the best comments on Facebook and Twitter. Dashboard allows you to track response percentages, analytics, and configuration. Some of their features include - Potentially improved search engine results rankings. When producing results rankings, search engines consider the number of times a business name appears. This is boosted by posts that include your company's name. Revi works perfectly in the main content managers like Prestashop, Magento, Opencart, WooCommerce. One of their most interesting features is that it is completely customizable. Regardless of the content manager you use or the industry in which your company operates, you may now have a customised version of Revi. Different components of your consumers' experience, such as the product, delivery, and/or customer service, will be valued differently. Read more |
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SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 10 Most Popular # 9 Most Searched |
Not Available
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Total Features |
6 Features
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7 Features
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Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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API Support |
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User Rating |
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Ratings Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Monthly Plans
Annual Plans
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Essential Others Standard Others Professional Others Enterprise Custom |
Free Free Pro Others Premium Others |
View Detailed Pricing
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View Detailed Pricing
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Revinate Reputation
4.3 Based on 8 Ratings |
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Screenshots | Not Available |
+ 4 More
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Videos |
+ 2 More
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Not Available |
Company Details | Located in: Berlin, Germany | Located in: Valencia, Spain |
Contact Details |
+44 20 3514 4590 https://www.customer-alliance.com/ |
Not available https://revi.io/ |
Social Media Handles |
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