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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Customer Alliance is an innovative web-based software solution custom-built to help hospitality businesses proactively manage their online reputation. This user-friendly SaaS platform streamlines the collection and analysis of guest reviews through an automated post-stay survey, providing actionable insights to improve the guest experience. With Customer Alliance's customized surveys, users can solicit honest, constructive feedback across review sites and social media. The software neatly aggregates guest responses into a centralized dashboard, automatically alerting hoteliers to new reviews and allowing them to directly message guests. This level of visibility and control is unparalleled among reputation management systems. Monitoring brand sentiment across the web is a breeze with Customer Alliance. The software tracks mentions on major travel sites, search engines and social media platforms - identifying positive and negative trends in real-time. This enables users to rapidly respond to reviews, diffuse crises and leverage successes in their marketing. In today's reviews-driven hospitality landscape, guest feedback can make or break a property. Customer Alliance puts users firmly in the driver's seat through automated review collection, in-depth analysis and multi-channel listening tools. This sophisticated SaaS solution is an invaluable asset for hotels seeking to actively engage guests, enhance service quality and showcase their brand online. Read more | myPresences is an online presence and reputation management software that helps to increase your business outreach to make it adapt to the online competition. Have questions regarding online business such as listing and registration of company, responding to reviews or how to improve online presence? This software answers them all. Expand your business by increasing online presence, enhancing your reputation through ratings and reviews and ensure online visibility by working smarter. Be engaging and make a strong online presence while being to the point with a consistent quality content production. This app allows users to be readily available on searches and other web portals. Monitor your reports online and accordingly improve your online rankings. Be present on almost everything online through this software’s analytics and KPIs. List down the places to expand your business online in a strategical manner and choose your category of business. Manage your reviews online and try to reply to all as that boosts customers confidence and your online reputation. Increase your visibility online by SEO approach a dashboard for real-time performance analysis in the different sectors of your presence. Read more |
Pricing Options |
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SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 10 Most Popular # 9 Most Searched |
Not Available
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Total Features |
6 Features
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7 Features
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Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Essential Others Standard Others Professional Others Enterprise Custom |
Present $12.00 $14.50 per month Aware $24.16 $29.00 per month Involved $40.83 $49.00 per month |
View Detailed Pricing
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View Detailed Pricing
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Revinate Reputation
4.3 Based on 8 Ratings |
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Screenshots | Not Available |
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Videos |
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Company Details | Located in: Berlin, Germany | Located in: Brisbane, Australia Founded in: 2013 |
Contact Details |
+44 20 3514 4590 https://www.customer-alliance.com/ |
+61 412 187 670 https://www.mypresences.com/ |
Social Media Handles |
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