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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Customer Alliance is an innovative web-based software solution custom-built to help hospitality businesses proactively manage their online reputation. This user-friendly SaaS platform streamlines the collection and analysis of guest reviews through an automated post-stay survey, providing actionable insights to improve the guest experience. With Customer Alliance's customized surveys, users can solicit honest, constructive feedback across review sites and social media. The software neatly aggregates guest responses into a centralized dashboard, automatically alerting hoteliers to new reviews and allowing them to directly message guests. This level of visibility and control is unparalleled among reputation management systems. Monitoring brand sentiment across the web is a breeze with Customer Alliance. The software tracks mentions on major travel sites, search engines and social media platforms - identifying positive and negative trends in real-time. This enables users to rapidly respond to reviews, diffuse crises and leverage successes in their marketing. In today's reviews-driven hospitality landscape, guest feedback can make or break a property. Customer Alliance puts users firmly in the driver's seat through automated review collection, in-depth analysis and multi-channel listening tools. This sophisticated SaaS solution is an invaluable asset for hotels seeking to actively engage guests, enhance service quality and showcase their brand online. Read more | GatherUp is a customer experience and online review engine that empowers marketing teams, enable insights and converts customers. This engine promises to be the backbone of a company or individual’s business through reviews and customer feedback. Loved by thousands of SEO service providers, agencies and brands, GatherUp sets up a simple way for the customers to leave the company with a review on the sites that matter. Furthermore, making itself a SaaS solution, the expert team of GatherUp constantly adds and enhances features to grow with the internet and the industry. This software enables adequate feedback and online reviews from the customers to fuel a company’s or brand’s online marketing. GatherUp’s team also provides detailed review monitoring facilities that listen to a brand’s reputation profile across 30+ review sites and brings all of the reviews to one place. Thus managing, responding and reporting on them with ease. Also, the platform with its review widget, conversion pop-up and other features can drive traffic enabling greater visibility of the company’s product or brand. Read more |
Pricing Options |
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SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 10 Most Popular # 9 Most Searched |
Not Available
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Total Features |
6 Features
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5 Features
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Common Features for All |
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Essential Others Standard Others Professional Others Enterprise Custom |
Pro $75.00 $75.00 per month Pro Plus $99.00 $99.00 per month Executive $199.00 $199.00 per month |
View Detailed Pricing
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View Detailed Pricing
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Revinate Reputation
4.3 Based on 8 Ratings |
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Videos |
+ 2 More
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Not Available |
Company Details | Located in: Berlin, Germany | Located in: San Jose, California Founded in: 2013 |
Contact Details |
+44 20 3514 4590 https://www.customer-alliance.com/ |
Not available https://gatherup.com/ |
Social Media Handles |
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