|
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
|
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
|
Description | Customer Alliance is an innovative web-based software solution custom-built to help hospitality businesses proactively manage their online reputation. This user-friendly SaaS platform streamlines the collection and analysis of guest reviews through an automated post-stay survey, providing actionable insights to improve the guest experience. With Customer Alliance's customized surveys, users can solicit honest, constructive feedback across review sites and social media. The software neatly aggregates guest responses into a centralized dashboard, automatically alerting hoteliers to new reviews and allowing them to directly message guests. This level of visibility and control is unparalleled among reputation management systems. Monitoring brand sentiment across the web is a breeze with Customer Alliance. The software tracks mentions on major travel sites, search engines and social media platforms - identifying positive and negative trends in real-time. This enables users to rapidly respond to reviews, diffuse crises and leverage successes in their marketing. In today's reviews-driven hospitality landscape, guest feedback can make or break a property. Customer Alliance puts users firmly in the driver's seat through automated review collection, in-depth analysis and multi-channel listening tools. This sophisticated SaaS solution is an invaluable asset for hotels seeking to actively engage guests, enhance service quality and showcase their brand online. Read more | Bewgle enables e-commerce companies, brands, and agencies to collect, analyze, and then act on insights from user-generated content from the web using Machine Learning and Artificial Intelligence for marketing, product innovation, and customer experience optimization. The tool has an intelligent review collection solution driven by AI, which increases the collection rate by 300%. The AI-driven platform surveys review social comments, blogs, and more and help the user understand their customers' likes and dislikes and also know where they stand when compared to their competition. Users can use the dashboards and APIs, which will highlight areas for improvement, category trends, channel preferences, and content recommendations for brand positioning, product innovation, and marketing campaigns. The different information users can see on their dashboard are rating by topic, drivers of purchase, areas of improvement, customer personas, emerging market and consumer trends, channel optimization, etc. Bewgle enables users to get deep customer insights and categorize them to leverage those insights in an optimal way. Read more |
Pricing Options |
|
|
SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
SaaSworthy Awards | # 10 Most Popular # 9 Most Searched |
Not Available
|
Total Features |
6 Features
|
5 Features
|
Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
|
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
|
Organization Types Supported |
|
|
Platforms Supported |
|
|
Modes of Support |
|
|
API Support |
|
|
User Rating |
|
Not Available
|
Ratings Distribution |
|
Not Available
|
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Essential Others Standard Others Professional Others Enterprise Custom |
Bewgle Custom |
View Detailed Pricing
|
View Detailed Pricing
|
Revinate Reputation
4.3 Based on 8 Ratings |
|
|
Videos |
+ 2 More
|
Company Details | Located in: Berlin, Germany | Located in: Bangalore, India |
Contact Details |
+44 20 3514 4590 https://www.customer-alliance.com/ |
Not available https://bewgle.com/ |
Social Media Handles |
|
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.