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Enterprise Wiki Software

4.2 4,176 user ratings

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Enterprise Wiki Software

4.3 13 user ratings

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ManageEngine ServiceDesk Plus logo

ManageEngine ServiceDesk Plus

Enterprise Wiki Software

4.4 351 user ratings

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Sponsored
Slite logo

Slite

Enterprise Wiki Software

4.8 251 user ratings

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Overview

Description Confluence is a powerful platform for managing online projects related to any kind of functional departments, be it marketing, finance, legal or human resource. It enables the user to plan projects, form communities, discover, share and discuss ideas, ask for recommendations and gather feedback from the team members, making it quick and simple to complete the task conveniently. It can also be integrated with JIRA software that helps in tracking issues and bugs, resolving issues with the help of function-rich tools such as ready-made templates, in-line comments, @-mentions, page likes etc., so that the project work can be organized and executed smoothly. Read more Running on the blazing fast Node.js engine, Wiki.js is built with performance in mind. Fully customize the appearance of your wiki, including a light and dark mode. You'll be ready to go within minutes! Step-by-step install guides are available for all platforms. Whether it's on a tiny Raspberry Pi or on a high-performance VM in the cloud, Wiki.js intelligently make use of the available resources. Read more ManageEngine ServiceDesk Plus is a flexible and scalable help desk software that offers better visibility and central control.The software helps adding value to your IT help desk through effective integration with IT management apps.It smartly automates all your help desk activities and is capable to support extensive reporting. Codeless customization allows creative freedom and ensures better adaptation to suit your unique business requirements. The tool can be deployed on either cloud or on premises. The software is available in 3 variants like Standard, Professional and Enterprise level. Each of the forms come suitably equipped with help desk features. Read more Slite is a collaborative tool for companies to bring their complete team on the same page while working on projects. It helps team members to share ideas with each other with the help of a collaborative editor. The editor has been designed in a way that helps users to focus more on their writing, taking away the hassle of handling text formatting. At the same time, users can add extra bits of information to their text such as checkboxes, note links, images, attachments, embeds, tables and more. Users can structure the information that has been presented by team members. And through the highlight section, they can discover the most prominent information and track all the latest activities. A powerful search algorithm then makes it easy for every team member to find specific information in every note. Read more
Pricing Options
  • Free Trial Available
  • Starts at $8.33. Offers Free-forever plan.
  • Free Trial Not Available
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $6.67. Offers Free-forever and Custom plan.

Technical Details

Organization Types Supported
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA
  • Available
  • NA

Reviews & Ratings

User Rating
4.2/5 4,176 user ratings
4.3/5 13 user ratings
4.4/5 351 user ratings
4.8/5 251 user ratings
Rating Distribution
  • Excellent

    44.3%
  • Very Good

    39.2%
  • Average

    13.5%
  • Poor

    2.2%
  • Terrible

    0.8%
  • Excellent

    30.8%
  • Very Good

    69.2%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    54.4%
  • Very Good

    36.2%
  • Average

    8%
  • Poor

    0.9%
  • Terrible

    0.6%
  • Excellent

    81.3%
  • Very Good

    17.1%
  • Average

    0.8%
  • Poor

    0%
  • Terrible

    0.8%
User Sentiments

    Easy to Use Interface, Extensive Integrations, Collaboration Features, Comprehensive Knowledge Base

    Sluggish Performance, Limited Mobile Functionality, Confusing Navigation, Limited Customization Options

    Not Available

    Intuitive Interface, Flexible Ticketing System, Centralized Platform, Extensive Integrations

    Mobile App Functionality, Limited Reporting Capabilities, Occasional Technical Errors, Complex Ticket Management for Technicians

    Ease of Use, Intuitive Interface, Excellent Collaboration Features, Effective Organization and Search

    Limited Formatting Options, Occasional Bugs and Glitches, Mobile App Issues, Limited Offline Access

Review Summary

Confluence is a popular knowledge base and documentation platform praised for its ease of use, collaborative editing features, and integration with other Atlassian products, particularly Jira. Users appreciate the ability to create and share knowledge, track project progress, and organize documentation in a centralized location. However, some users find the search function to be lacking, the interface somewhat dated compared to newer tools, and the pricing model for the premium features expensive.

Not Available

Users praise ManageEngine ServiceDesk Plus for its ease of use, comprehensive features, and excellent customer support. They appreciate its user-friendly interface, customizable workflows, and robust reporting capabilities. Many reviewers highlight its ability to streamline IT service management processes, improve technician productivity, and enhance overall IT service delivery. They also commend its mobile app and integration options, which provide flexibility and convenience. Moreover, users value the prompt and helpful support they receive from the ManageEngine team. They recommend ManageEngine ServiceDesk Plus as a reliable and efficient IT service management solution for businesses of all sizes.

Users appreciate Slite's intuitive interface, ease of use, and collaborative features. They find it particularly helpful for teams working on documentation, knowledge sharing, and project management. Reviewers highlight its clean and distraction-free design, which promotes focus and productivity. Additionally, Slite's integration with other tools and its mobile app are noted as valuable features. While some users mention occasional glitches and a limited range of templates, the overall sentiment towards Slite is positive, with many users recommending it for teams seeking an efficient and user-friendly collaboration platform.

Pros & Cons
  • User-friendly interface and collaborative features
  • Seamless integration with other Atlassian products
  • Extensive range of templates and add-ons
  • Steep learning curve
  • Limited offline functionality
  • Blazing fast Node.js engine for performance
  • Fully customizable appearance with light and dark mode
  • Step-by-step install guides for all platforms
  • Limited review summary available
Not Available
Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $8.33. Offers Free-forever plan.
  • Free Trial Not Available
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $6.67. Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Free Free

Standard $8.33 $10.00 per user / month

Premium $10.00 $10.00 per user / month

Server $10.00 $10.00

Wiki.js Others

Service desk plus Custom

Free Free

Standard $6.67 $8.00 per user / month

Enterprise Custom

 
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Alternatives

 

Screenshots & Videos

Screenshots Integrating with Confluence
+ 4 More
Not Available ManageEngine ServiceDesk Plus Demo - Live dashboards
+ 15 More
Project Launch
+ 6 More
Videos Video Thumbnail
+ 2 More
Not Available Video Thumbnail
+ 3 More
Video Thumbnail

Vendor information

Company Details Located in: Mountain View, California Located in: Montreal, Canada Located in: Pleasanton, CA Located in: San Francisco, California Founded in: 2016
Contact Details

+1 415 701 1110

https://www.atlassian.com/software/confluence

Not available

https://js.wiki/

+1 (888) 900-9646

https://www.manageengine.com/products/service-desk/

Not available

https://slite.com/

Social Media Handles

FAQs

What are the key differences between Confluence and Wiki.js?

Confluence focuses on project collaboration with social features, while Wiki.js is an open-source wiki software for knowledge management.

What are the alternatives to Wiki.js?

The top alternatives to Wiki.js are TWiki, Drupal Wiki, simplewiki, Wiki Valley, and SlimWiki.

Which SaaS products can Confluence integrate with?

Confluence integrates with a wide range of SaaS products, including Dropbox Business, Miro, Slack, Lucidchart, Trello, Google Drive, MindMeister, Google Analytics, InVision, SmartDraw, Gliffy, and Jira.

Which product is better for large-scale knowledge management?

Confluence is designed for large-scale knowledge management, with features like hierarchical pages and advanced search capabilities.

How do the collaboration features of these products differ?

Confluence emphasizes real-time collaboration with features like inline commenting, page history, and version control, while Wiki.js offers more granular permissions and workflow management options.

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