Airy Messenger vs ChatSupport Comparison

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Airy Messenger

Live Chat Software

3.3 3 user ratings

Start Free Trial

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ChatSupport

Live Chat Software

4.7 39 user ratings

Start Free Trial

Overview

Description

Airy Messenger is live chat software. A Conversational Data Platform to drive sales, improve marketing and provide better service. Airy continuously helps us get more value out of Messenger marketing and service, driving our customer acquisition costs down by 50%.Airy helped us automate and customize all interactions happening via Messenger. Read more

They believe in real people. Connection is about feeling heard. And even the most advanced chatbot in the world can’t offer your visitors that feeling. For true connection, you need real people ready to reach out and respond, whatever the channel. Real connection needs real people. We provide the platform for free, but it’s up to you to build those connections. There’s no need for payment info or lifelong contracts in our self-service plan. And regardless of the plan you choose, there are no hidden fees and we don't share your data with anyone. Read more

Pricing Options

Free Trial Not Available
Starts at $49.0. Offers Free-forever plan.

Free Trial Available
Starts at $19.0. Offers Free-forever plan.

SW Score & Breakdown

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

79%
Reviews

74%
Momentum

63%
Popularity

71%

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

71%
Reviews

72%
Momentum

61%
Popularity

64%

Features

Total Features	4 Features	3 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Offline Form This feature allows your visitors to submit their questions when your agents are not available online Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors + 1 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Offline Form This feature allows your visitors to submit their questions when your agents are not available online Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors

Technical Details

Organization Types Supported	Individuals Freelancers Large Enterprises Medium Business Small Business	Individuals Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	Available	NA

Reviews & Ratings

User Rating	3.3/5 3 user ratings	4.7/5 39 user ratings
Ratings Distribution	Excellent 25% Very Good 0% Average 50% Poor 25% Terrible 0%	Excellent 75% Very Good 22.5% Average 2.5% Poor 0% Terrible 0%
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Starts at $49.0. Offers Free-forever plan.	Free Trial Available Starts at $19.0. Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	Free Free Basic $49.00 $49.00 per month Advanced $499.00 $499.00 per month Enterprise $999.00 $999.00 per month	Free (Self Service) Free STARTUP (Supported Service) $19.00 $19.00 per month SUPPORT (Supported Service) $49.00 $49.00 per month PRO(Supported Service) $59.00 $59.00 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Freshchat 4.5 Based on 826 Ratings Airy Messenger Vs Freshchat Airchat Smartchat Airy Messenger Vs Smartchat LiveChat 4.6 Based on 2594 Ratings Airy Messenger Vs LiveChat Let's Connect Airy Messenger Vs Let's Connect	Let's Connect ChatSupport Vs Let's Connect Smartchat ChatSupport Vs Smartchat Freshchat 4.5 Based on 826 Ratings ChatSupport Vs Freshchat LinkedChat 4.5 Based on 56 Ratings ChatSupport Vs LinkedChat ChatFlow247 5 Based on 1 Ratings ChatSupport Vs ChatFlow247
	View All Airy Messenger Alternatives	View All ChatSupport Alternatives